
Crown Buick GMC
St. Petersburg, FL
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3,703 Reviews of Crown Buick GMC
Got us exactly what we wanted. Just want to say thank you again to "Sarge". We walked into the dealership on the fence as to what exactly we were looking for. We had a 2009 Yukon an Just want to say thank you again to "Sarge". We walked into the dealership on the fence as to what exactly we were looking for. We had a 2009 Yukon and were considering an Acadia, a Sierra or another Yukon. They were all extremely patient with us while we gradually weeded out our options and decided on another Yukon. They were able to get us the one we wanted and add the couple extra finishing touches we asked for. The negotiations were easy and they met us where we wanted to be. Signing all the paperwork was as painless as possible and was explained in easily understood detail by John Peeples. He was very knowledgeable as well as had a great sense of humor which always helps in any situation. Jumping back a step, during the negotiations, everything was presented to us in computer print outs, not just unreadable scribble on a piece of paper never to be understood by anyone except the sales manager himself. It was nice to deal with a dealership as a whole who was not only professional, but also was lighthearted enough to enjoy a little banter to ease the tension of what is always a stressful endeavor. Thanks again to the whole staff that had any of our paperwork cross your desks. I hope it's a few years before we're in the market for another new vehicle, but Crowm GMC will be our first stop and most likely our last. More
Regular Service Dave Biagi was a perfect gentleman, my car was serviced in a short time and much to my surprise they did a car wash. Thanks Dave Dave Biagi was a perfect gentleman, my car was serviced in a short time and much to my surprise they did a car wash. Thanks Dave More
Finally an honest dealer I wanted to take the time to thank our sales person Amy Simpson. We had been searching for a new car for a family member who was having hard time. Amy I wanted to take the time to thank our sales person Amy Simpson. We had been searching for a new car for a family member who was having hard time. Amy made the entire process simple, easy and she understood what we were looking for and our price range. In fact she was able to get a vehicle that was just out of our range in to it. I don’t know if people read these or not, but Amy at Crown Buick GMC is the person you need to see if you are going to buy a car. She was honest and upfront, two words you don’t usually hear about car sales people. Thanks again Amy for all your help! More
Regular Service with a side of Tire warning Scheduled the oil change to coincide with a tire warning. They handled it all quickly, while I waited, and were also able to provide a tube of "touch Scheduled the oil change to coincide with a tire warning. They handled it all quickly, while I waited, and were also able to provide a tube of "touch up" paint, even though I drive a silver Camaro. Dave Biagi was kind, friendly and handled my visit with the utmost courtesy and promptness. More
First service Set up appointment with dealership for service was greeted promptly by William Hevel he set me up with my concerns and the service work was done and a Set up appointment with dealership for service was greeted promptly by William Hevel he set me up with my concerns and the service work was done and also a recall. I was very pleased with the amount of time it took them to repair my vehicle. More
Wonderful Service We have been to Crown Buick GMC in St. Pete for service appointments and Service Manager Mark Ruset and Service Advisor Dave Biagi, are AWESOME! All We have been to Crown Buick GMC in St. Pete for service appointments and Service Manager Mark Ruset and Service Advisor Dave Biagi, are AWESOME! All of the employees we have encountered at this dealership are so very friendly and they aim to please! The customer really does come FIRST!! More
Oil Change and detail Took the truck in for the monthly oil change and Dave had noticed a little uneven wear on my tires so suggested an alignment and sure enough it was o Took the truck in for the monthly oil change and Dave had noticed a little uneven wear on my tires so suggested an alignment and sure enough it was off! Got it fixed and rolling smooth again. Also got a professional detail done and they did an amazing job. From the outside in the car looks brand new again. Thanks again Dave and Crown! More
Battery & Recall This dealership and service team are fantastic! I took my vehicle in to have the battery replaced and I was in and out quickly and received all around This dealership and service team are fantastic! I took my vehicle in to have the battery replaced and I was in and out quickly and received all around great customer service. Chris Sullo greeted me right away and took care of my service needs from start to finish. The team also got a recall taken care of while I was there which saved me a trip and returned my car to me freshly washed and ready for the road. Thank you for a great experience! More
Fleet Maintenance I took my work vehicle in for service and Chris Sullo was very helpful. He greeted me in a professional manner and treated my great. He was able to I took my work vehicle in for service and Chris Sullo was very helpful. He greeted me in a professional manner and treated my great. He was able to find some recall and make the process worry free. I highly recommend using this dealer and ask for Chris while you are there. More
Buying a car Buying experience was pleasant. Low key and not pushy. Ask for "Sarge" McCool. Didn't waste my time and was able to complete the deal in a short time Buying experience was pleasant. Low key and not pushy. Ask for "Sarge" McCool. Didn't waste my time and was able to complete the deal in a short time. More