Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership has been my go-to for the last 5 vehicles purchased. From sales to service, and employee's politeness and professionalism. Fair trade in values with Joe Slipher and used car sales. New car s purchased. From sales to service, and employee's politeness and professionalism. Fair trade in values with Joe Slipher and used car sales. New car sales with Bradly Coco who does a remarkable and thorough job. Duane Lesebre & Kaitlin Dauzat who always go above and beyond with service and repairs. Definity recommend this dealership to everyone. More
They want to help you get in a vehicle regardless of your income. They are very courteous. income. They are very courteous. More
Dealership and tech service in part is great. ..service rep's not welcoming.. no explanation of final fix! ..service rep's not welcoming.. no explanation of final fix! More
I send my car to the dealer two times ,one time it stayed there ten days and the second time for twenty five days and after all that time they couldn’t fix it and they didn’t know what to do with it and when there ten days and the second time for twenty five days and after all that time they couldn’t fix it and they didn’t know what to do with it and when I went to pick it up I had to inform them about the problem but they said we have nothing to do with you just go where you buy it from and refuse to write anything on the report and refuse to give me any help about it More
Kyle was great and professional as always! It’s always a professional experience at Crown! It’s always a professional experience at Crown! More
$200 for a diagnosis. When you already know what the problem is on a 2018 SIERRA with a defective transmission with 75 k miles on it. Still needing to pay the diagnosis is When you already know what the problem is on a 2018 SIERRA with a defective transmission with 75 k miles on it. Still needing to pay the diagnosis is just plain unethical business practice. Hope these class actions expose the truth behind all these faulty transmissions. More
It's always about service after the sale! Excellent customer care! Highly recommend Crown Buick GMC Excellent customer care! Highly recommend Crown Buick GMC More
Not sure if I’d recommend. It was difficult to get an appointment. Also, I showed up for my 1st service with no idea of where to go who to talk to. I walked into the service ce It was difficult to get an appointment. Also, I showed up for my 1st service with no idea of where to go who to talk to. I walked into the service center and felt so awkward. No one addressed me. Some were on the phone and there was another person who was not but no one said I’ll be with you in a minute, nothing. I just stood there then walked out to find someone to help. The person that did help me hollered at an employee in the middle of speaking with me. I didn’t know that the wait was 1-1.5 hours and then if you didn’t stay you got coded differently and the wait would probably be longer. Would have been nice to know prior to showing up so I could have planned accordingly. More
Sandy Cox was very helpful. She has a great deal of knowledge about GMC vehicles. I would recommend her and Crown to anyone looking to purchase a new vehicle. We are so happy wi She has a great deal of knowledge about GMC vehicles. I would recommend her and Crown to anyone looking to purchase a new vehicle. We are so happy with our purchase. More
Both John and Eric were very friendly and helpful. They made purchasing a vehicle less stressful. I would recommend this dealership. They made purchasing a vehicle less stressful. I would recommend this dealership. More