Danette Pizzolato

The service overall has been good, but a few issues have affected my experience. My truck is regularly returned with greasy fingerprints on the exterior after service. The dealership previously offered a affected my experience. My truck is regularly returned with greasy fingerprints on the exterior after service. The dealership previously offered a complimentary wash, though I’m unsure whether that is still available. Regardless, I expect my vehicle to be returned at least as clean as it was when I dropped it off. Additionally, a warning indicating a problem with my front collision sensor was displayed on the dashboard during both of my last two visits. Neither time did anyone bring it to my attention or discuss diagnosing it, despite my having purchased an extended warranty through this dealership. I also recently discovered that my wheel lock key—the master key used to remove the locking lug nuts—is missing, apparently since I purchased four tires from the dealership last year. I had not noticed it was missing until now. I appreciate the service team’s work, but greater care with vehicle cleanliness, keeping track of vehicle accessories, and communicating about visible warning indicators would improve the customer experience. More

by HEESNOR Verified Customer Verified Customer

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Crown Buick GMC is top notch! They were quick and professional! These guys are the best. They were quick and professional! These guys are the best. More

by jacobhooper Verified Customer Verified Customer

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Great dealership with courteous staff have been coming here for years Good service center waiting area here for years Good service center waiting area More

by TEDES01 Verified Customer Verified Customer

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Always trust the team over at Crown Buick! Danette over there is great! Service never takes too long! Danette over there is great! Service never takes too long! More

by kadieroppolo Verified Customer Verified Customer

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Always a wonderful experience with Crown and their team. It is a such a pleasure to come in and feel confident that they are doing great work, and not adding needless cost! I appreciate Crown! It is a such a pleasure to come in and feel confident that they are doing great work, and not adding needless cost! I appreciate Crown! More

by tkjacobson Verified Customer Verified Customer

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I purchased my car in 2019. This was my first car I purchased on my own after my husband died. Everyone has always been very helpful I just had my car serviced and as always bee This was my first car I purchased on my own after my husband died. Everyone has always been very helpful I just had my car serviced and as always been taken care of in a timely manner. I would highly recommend Crown Buick More

by AJD1943 Verified Customer Verified Customer

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I feel very confident in bringing my vehicle in for services! Best dealership in city! services! Best dealership in city! More

by imanimathieu Verified Customer Verified Customer

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I love the no pressure approach. Joe and Duck were fantastic! I will absolutely recommend them to my friends. Joe and Duck were fantastic! I will absolutely recommend them to my friends. More

by dcaple Verified Customer Verified Customer

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Kaitlin Dauzat was very helpful and quick at checkout. Danette Pizzolato was very helpful at check in. Danette Pizzolato was very helpful at check in. More

by hondosjd Verified Customer Verified Customer

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Sadie was a great, very helpful. Picked up my case even though she was swamped. I left 2 messages for Danette to inquire about the status of my vehicle and eventually called the regu Picked up my case even though she was swamped. I left 2 messages for Danette to inquire about the status of my vehicle and eventually called the regular service line to find out she was on vacation. Sadie did an additional diagnostic test when the ABS service prompt was on my gmc app, but not the car. She was courteous, patient, and informative. I believe she is an asset to the team. Comment in general, I have picked up my vehicle around 4 pm a few times and it is always chaotic. It feels like no one is working in the service dept (or only 1 person to handle all of the pick ups). Maybe you should staggering start times so there is adequate coverage from 4 to 6. More

by kaperrien Verified Customer Verified Customer

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