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Crown Buick GMC
Metairie, LA
3,710 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,710 reviews
July 25, 2026
Very good but expensive parts and labor. They do the job correctly the first time. They do the job correctly the first time. More
by LWHITCOMB
Verified CustomerEmployees Worked With
Other Employees :
Toni (loaner car)
July 25, 2026
Scott and the finance agent did an excellent job making our car buying experience as smooth and “painless” as possible. our car buying experience as smooth and “painless” as possible. More
by khotard1
July 24, 2026
Sandy was so helpful. By far the best salesperson I’ve come across. She made my view of crown so much better. I wasn’t a fan until I met her. By far the best salesperson I’ve come across. She made my view of crown so much better. I wasn’t a fan until I met her. More
by taco12261977
July 24, 2026
Sadey Costanza was an excellent representative and took care of my emergency fuel leak situation wonderfully. She was attentive and provided a significant amount of information and kept me constantly info care of my emergency fuel leak situation wonderfully. She was attentive and provided a significant amount of information and kept me constantly informed of the status of my vehicle. She advocated for me to receive a loaner even though I didn't book ahead because of my emergency. Prior to Sadey I had worked with Frank and he's just as good as she is. More
by MARTINEZ0800
Employees Worked With
Sadey Costanza
July 24, 2026
Great staff! They are very knowledgeable and keep me updated with the repair process to get my car back as quickly as possible. They are very knowledgeable and keep me updated with the repair process to get my car back as quickly as possible. More
by Bryan.T.Gentile
July 23, 2026
I always have the best service when taking my vehicle here from the service department to sales department always excellent service. I would recommend to anyone to come to crown Buick. here from the service department to sales department always excellent service. I would recommend to anyone to come to crown Buick. More
by marykatie1018
Employees Worked With
July 21, 2026
The service was absolutely awesome. Kenny was a great help from start to finish — friendly, knowledgeable, and truly committed to making the experience smooth and stress‑free. I couldn’ Kenny was a great help from start to finish — friendly, knowledgeable, and truly committed to making the experience smooth and stress‑free. I couldn’t have asked for better service. Highly recommend! More
by APRILDAVIS9
July 19, 2026
Billy was a pleasure to work with. He was very polite, courteous, and answered all of my questions. I feel I got a good deal on my purchase which is what counts, you have to feel comfo He was very polite, courteous, and answered all of my questions. I feel I got a good deal on my purchase which is what counts, you have to feel comfortable with your decision. Keep up the good work. Now let’s see how the service side treats me in the future. More
by johnny.egler
