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Crown Buick GMC
Metairie, LA
2,417 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,417 reviews
August 16, 2024
Kalob was a great help from the moment I walked in to the moment I got the keys to my new truck. moment I got the keys to my new truck. More
by loganleboeuf
Verified CustomerEmployees Worked With
August 16, 2024
Worst experience ever. The advisory is poor management. I tried talking to the service manager she did nothing to resolve my matter and they stealing the warranty money LDS The advisory is poor management. I tried talking to the service manager she did nothing to resolve my matter and they stealing the warranty money LDS to be exact my number is 985-662-2373 if u need further info More
by JARRETT2889
August 16, 2024
Fantastic purchasing experience from a wonderful salesman. Toby listened to my requirements, found the a vehicle that I liked and worked with me towards a purchase! salesman. Toby listened to my requirements, found the a vehicle that I liked and worked with me towards a purchase! More
by DARMONDLC
August 16, 2024
Everyone was absolutely fantastic to deal with, from start to finish. I would recommend all of these guys in a heartbeat! start to finish. I would recommend all of these guys in a heartbeat! More
by onefastride550
August 16, 2024
The Crown service team is trustworthy. I always feel confident that the service I pay for is performed properly and professionally. And the prices are fair and competitive. I always feel confident that the service I pay for is performed properly and professionally. And the prices are fair and competitive. More
by MBONCK
August 15, 2024
Bradley Coco at Crown Buick GMC is awesome! No back and forth. Just straight to the point! I was in and out within 2 hours with my new car! Definitely recommend! No back and forth. Just straight to the point! I was in and out within 2 hours with my new car! Definitely recommend! More
by ASHLEYSMIRA
August 15, 2024
Service finished on time as stated by Dwain. Pick up quick and easy. Good job Pick up quick and easy. Good job More
by mgauthreaux0
Employees Worked With
August 14, 2024
I originally had an appt to have my oil changed and tire rotation at 10:30 on Thursday 08.01.24. I arrived at 10:06 and the service rep told me I would be ready to go within 1.5 hours. At 12:05 I asked for rotation at 10:30 on Thursday 08.01.24. I arrived at 10:06 and the service rep told me I would be ready to go within 1.5 hours. At 12:05 I asked for a status on my car as I saw two customers who came in after me leave before me. The rep went out to check and he came back and advised they had not started on my car yet. He gave an excuse that they were just real busy but he could get me in right away. I was aggravated and asked him to give me my car back. He apologized and said he would get me in and out if I wanted to reschedule. I did make another appt for 08.09 for 10:30. The rep remembered me and took my car right in and had me ready to go in 45 min. I appreciate the sense of urgency after the mess up the prior week. More
by cjrivette14
Employees Worked With
August 14, 2024
I'm happy to say that your dealership really took care of my daughter and I. She is enjoying her purchase. Thank you for your service. Willie Mickens Jr my daughter and I. She is enjoying her purchase. Thank you for your service. Willie Mickens Jr More
by wmickensjr
Employees Worked With
August 14, 2024
I had a great experience getting my tire changed. Everyone I talked to was helpful and kind. Everyone I talked to was helpful and kind. More
by SARAH.WAGGENSPACK
