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Crown Buick GMC
Metairie, LA
2,480 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,480 reviews
December 13, 2024
I dropped my car off to fix 3 issues. None were fixed and the sales associate who answered the phone when I called back about it (not Kaitlin) was extremely rude and had a horrific attitu None were fixed and the sales associate who answered the phone when I called back about it (not Kaitlin) was extremely rude and had a horrific attitude. More
by TCHAUFFE
Verified CustomerEmployees Worked With
December 13, 2024
Mr. Simms was / is very impressive persona, patience and knowledge throughout the process made my experience feel natural and uncomplicated. I appreciate his time and dedication. knowledge throughout the process made my experience feel natural and uncomplicated. I appreciate his time and dedication. More
by stacy.duhe.nfg
December 13, 2024
work was done in a timely manner. One item (minor) that i ask them to look at the they did not. I fixed the item myself at home. Overall I give them a 4 star rating. They do keep me u One item (minor) that i ask them to look at the they did not. I fixed the item myself at home. Overall I give them a 4 star rating. They do keep me up to date on my Brake and tire wear , which is good info. to have time wise. More
by terry_segura
Employees Worked With
December 13, 2024
Mr. Sparks is an excellent salesman. Very knowing of the GMC product line and very helpful. GMC product line and very helpful. More
by clesi50
Employees Worked With
December 13, 2024
excellent service and staff! Such a joy to work with people who care! Thank You! Happy Holidays! Such a joy to work with people who care! Thank You! Happy Holidays! More
by DBULMER4
Employees Worked With
December 12, 2024
Scott and everybody at the dealership was awesome. He answered every question and was very patient with us He answered every question and was very patient with us More
by garydubuc
December 12, 2024
Easy to work with word quickly to make sure I was good with the whole process with the whole process More
by Jeremy Washington
Employees Worked With
December 12, 2024
If you are truly interested in my review just go to the Crown Buick page on Facebook. I left a very thorough and complete review of the totally unacceptable service I received. The review is too lengthy to Crown Buick page on Facebook. I left a very thorough and complete review of the totally unacceptable service I received. The review is too lengthy to post here. More
by DONMAL2323
Employees Worked With
Don’t remember names
December 12, 2024
Good excellent work keep updated on my vehicle no problems with staff members Happy Holidays problems with staff members Happy Holidays More
by NEWNEW40
Employees Worked With
December 11, 2024
Went above and beyond to see both my wife and I were happy with the vehicle of our choice. Also did not feel pressured into buying anything. happy with the vehicle of our choice. Also did not feel pressured into buying anything. More
by juliouss09
