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Crown Buick GMC
Metairie, LA
2,400 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,400 reviews
November 14, 2024
I worked with Mr. Joe Murray who was excellent. He kept me updated and informed throughout the entire buying process. It was a seamless purchase. Joe Murray who was excellent. He kept me updated and informed throughout the entire buying process. It was a seamless purchase. More
by cheraut
Verified CustomerEmployees Worked With
November 14, 2024
I found the right deal for me. A 2023 GMC Sierra. Brandy was very helpful and knowledgeable. A 2023 GMC Sierra. Brandy was very helpful and knowledgeable. More
by conunpappas
November 13, 2024
Staff was very attentive, and knowledgeable, very friendly. Working with Mr. Murray was great with no hassle. friendly. Working with Mr. Murray was great with no hassle. More
by masheena.stafford
Employees Worked With
November 13, 2024
Wonder experience always at Crown GMC. Fast and friendly service. Hot coffee and sometimes cookies. Fast and friendly service. Hot coffee and sometimes cookies. More
by TIME318
November 13, 2024
Extremely satisfied , Zach was very professional, experienced and knowledgeable. Jose in finance was also very good. experienced and knowledgeable. Jose in finance was also very good. More
by lindapal825
November 12, 2024
It was fast and easy I was able to show them the car I wanted online and Mr.Duck made sure I got the car. It was an easy stress free experience especially for a first time car buyer wanted online and Mr.Duck made sure I got the car. It was an easy stress free experience especially for a first time car buyer More
by tmcgriff14
Employees Worked With
November 12, 2024
Amazing. The service was outstanding, John was the GOAT. He made me feel like a VIP. The post sales was like none I ever had. I was so happy with my exper The service was outstanding, John was the GOAT. He made me feel like a VIP. The post sales was like none I ever had. I was so happy with my experience that I will be a return customer and would recommend to everyone. Thank you so much for the outstanding car and experience. More
by toyelange
November 11, 2024
Issues was clearly stated when Car was brought in. Explanation of bill and fix wasn't clear. Not sure if issues were fixed. Car was brought in with no low tire pressure issues and left with 1 back lef Explanation of bill and fix wasn't clear. Not sure if issues were fixed. Car was brought in with no low tire pressure issues and left with 1 back left brought to dealership to be fixed a few hours later and was told it's not the dealerships fault and a check of all sensors was made and all of them ended up not working. Was told I would have to bring it in again. If this issues isn't fixed after just paying over 1500$ I will take my business elsewhere where it's appreciated. I was told when I bought my car brand new that crown buick treats there customer like family well my family doesn't treat me like I was just treated. More
by KEITHLCREWS
Employees Worked With
November 11, 2024
Dwain and Danette are amazing. I give Tim a ZERO. His attitude and customer service skills are horrible. The way he spoke to me should not be allowed. I give Tim a ZERO. His attitude and customer service skills are horrible. The way he spoke to me should not be allowed. More
by SCHAPITAL
