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Crown Buick GMC
Metairie, LA
2,412 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,412 reviews
September 16, 2024
Fantastic fast service and very accommodating of us trying to get the vehicle close to the end of the service day. Highly recommend over other service centers in the area! trying to get the vehicle close to the end of the service day. Highly recommend over other service centers in the area! More
by JONATHAN.E.SCHOEN
Verified Customer
September 16, 2024
Since receiving my vehicle I have faced several challenges with my vehicle that hasn't been resolved. For example-there are intermittent dashboard issues, and I am unable to use the CarPlay feature challenges with my vehicle that hasn't been resolved. For example-there are intermittent dashboard issues, and I am unable to use the CarPlay features. I am extremely unhappy with my purchase. More
by AUNTRICE92
Employees Worked With
September 15, 2024
Efficient scheduling allowed me to get my vehicle serviced in a timely manner. I needed a tire monitoring sensor replaced and Kyle communicated with me during the estimating process to let me know th serviced in a timely manner. I needed a tire monitoring sensor replaced and Kyle communicated with me during the estimating process to let me know the approximate costs and to receive approval before proceeding. Very professional. More
by EGEE672
Employees Worked With
September 15, 2024
Very Clean, good coffee, very polite customer service. Only problem I see is short on tech's to provide faster service. Not their fault, nobody wants to work. Able to get a couple of extra parts I wanted Only problem I see is short on tech's to provide faster service. Not their fault, nobody wants to work. Able to get a couple of extra parts I wanted for new truck and received very quickly. Won't be going anywhere else. More
by JAMESD.BRADY
Employees Worked With
September 14, 2024
Bradley was phenomenal. I was not looking for a battle on the price and he hit my bumber I was not looking for a battle on the price and he hit my bumber More
by JAC7158
Employees Worked With
September 13, 2024
Great service , good salesman made the buying process much easier. The finance manager was very helpful as well. much easier. The finance manager was very helpful as well. More
by ctrinchard
Employees Worked With
September 12, 2024
Great service in a timely way very helpful and knowledgeable of what has to be accomplished knowledgeable of what has to be accomplished More
by MARPOCHE1951
Employees Worked With
September 12, 2024
Would not deal with any other dealer ship. Been a customer for the past twenty years or mote Been a customer for the past twenty years or mote More
by DIXIERAM2179
Employees Worked With
Other Employees :
Don’t know his name but he detailed my 2025 Enclave he gets a 5 stat
September 12, 2024
Very impressed with the inventory that was available. The team that I worked with were very professional and quick with the process. The team that I worked with were very professional and quick with the process. More
by JMPNOLA
September 11, 2024
Every thing went well. I needed a new battery in my Acadia. They fixed it same day. Thanks! I needed a new battery in my Acadia. They fixed it same day. Thanks! More
by danette0
