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Crown Buick GMC
Metairie, LA
2,412 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,412 reviews
September 22, 2024
My Acadia was returned with greasy fingerprints on the tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The c tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The customer waiting room is not as nice as the Mercedes Benz waiting room across the street. More
by GERONIMO
Verified Customer
September 21, 2024
I have been a Buick owner for a few years now. I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me conce I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me concerns. Things don't seem the same. I am not sure what it is, although your service personnel are helpful with small items that could turn into large problems, but something is different. Getting rides home, long waits for repairs, items not put back in place, and billing prices leaves me uncomfortable. Maybe a review of communications and procedures are needed. Thank you Hope it's just me. More
by CHARLESGEREIGHTY
September 21, 2024
Mr. Simms went above and beyond to help make this happen and that I left with vehicle that I wanted. and that I left with vehicle that I wanted. More
by mnathan99
Employees Worked With
September 21, 2024
With an appointment, it took 1 hour & 45 minutes to change the oil and rotate tires. change the oil and rotate tires. More
by CHARLES70066
Employees Worked With
September 20, 2024
Sandy was AMAZING! I can't recommend her enough! She made the process extremely easy. This was my first time purchasing a car, and she made me feel comfortable and ensu I can't recommend her enough! She made the process extremely easy. This was my first time purchasing a car, and she made me feel comfortable and ensured that I understood everything throughout the entire process. Thank you Sandy! More
by Isabelle Louis
September 20, 2024
Crown is easy to schedule my routine maintenance and always does a thorough job at a competitive price. always does a thorough job at a competitive price. More
by LWHITCOMB
September 18, 2024
It was an experience I’d never forget. Lots of miles and time. But, overall successful. Lots of miles and time. But, overall successful. More
by eharlee
Employees Worked With
September 18, 2024
It was a painless experience and will be back to purchase another vehicle in the future. another vehicle in the future. More
by LARRY.MARTINEZ
September 18, 2024
Large inventory of vehicles to choose from at fair prices. Repeat customer. Excellent experience as usual. prices. Repeat customer. Excellent experience as usual. More
by THE5SIMONS
September 16, 2024
Excellent fast service with our vehicle repair. Diagnosed the issue quickly and had the car to us before we needed it as we were out of town. Diagnosed the issue quickly and had the car to us before we needed it as we were out of town. More
by JONATHAN.E.SCHOEN
