Crown Buick GMC

Quick In & Out , Took Care Of Both My Vehicles Service & Warranty. Ordered Parts And Had A Quick Turnaround.... Warranty. Ordered Parts And Had A Quick Turnaround.... More

I did come down and buy the truck that I was looking at yesterday. The visit was good. Mr. Porter was good. I had been handing this over the phone to buy this truck. I am 3 hours from there. There were som yesterday. The visit was good. Mr. Porter was good. I had been handing this over the phone to buy this truck. I am 3 hours from there. There were somethings that I was not real happy bout. I started not to buy it. The things that happened were, that the pictures that Mr. Port sent me did not show the tire were about worn out. I may get 5000 miles or maybe 10000 miles out of them. The second thing is that when I got in to do the paperwork. I found out that the extended service contract was going to be $2000.00 more than what was told to me. I knew that the $3000.00 they told me was not the exact price. But to be off $2000.00 surprised me. The last thing that I was caught off guard about is, that when Mr. Porter handed me the key there was only one. He said that there was only one. By then I had bought the truck. To sum this up I will have to put out $2000.00 more for the contract, I will have to shorty put out 2000.00 for tires and 500.00 for 2nd set of keys. I am happy with the truck and I think it will last me a long time. Just not happy that I am going to put out 4500.00 more over what I came down there to spend. More

She was absolutely amazing! I walked in without an appointment. She was able to have my car diagnosed and fixed the same day. I walked in without an appointment. She was able to have my car diagnosed and fixed the same day. More

Great guy. Answered all my question that I had about the vehicle and was patient Answered all my question that I had about the vehicle and was patient More

The dealership was easy to work with and the salesman was eager to help me find the vehicle I wanted while working with my budget. James Kennedy was easy to work with and was not pushy. He quickly noticed wh eager to help me find the vehicle I wanted while working with my budget. James Kennedy was easy to work with and was not pushy. He quickly noticed what was important to me and gave me the information I needed to make my own decision. If I make more vehicle purchases in this area I will call him first. More

Kalob was great and the whole process was easy and painless. I highly recommend Crown Buick GMC painless. I highly recommend Crown Buick GMC More

Everyone at the dealership was friendly & welcoming…our sales associate Rudy was very friendly & accommodating…everything went quite smoothly! sales associate Rudy was very friendly & accommodating…everything went quite smoothly! More

The service department at this dealership seems to lack the staff and loaner vehicles necessary to handle its workload. Unfortunately, I had to bring my 2024 GMC Sierra for service because multiple warning the staff and loaner vehicles necessary to handle its workload. Unfortunately, I had to bring my 2024 GMC Sierra for service because multiple warning lights appeared on the dashboard. This is the second truck I have purchased from this dealership, and I have never requested a loaner vehicle. However, the same warning lights reappeared just days after I picked up my vehicle. When I notified the dealership and requested a loaner, the service advisor said it shouldn't be a problem. However, when I was transferred to the person in charge of the loaner car program, I was informed that we were three weeks away from a loaner vehicle. Feeling uneasy about driving the truck with my child, I took it in for service again due to the same issue. Once again, we have faced inconvenience. I was told that this dealership's service department has only three loaner vehicles available, which is difficult to believe. I wish I had researched more before purchasing my third vehicle three months ago. More

Scott Sparks was the ultimate professional while purchasing my vehicle. the service department is another reason for my purchase purchasing my vehicle. the service department is another reason for my purchase More

professional, fast service. always reliable . explained what was wrong and how it would be fixed. and cost always reliable . explained what was wrong and how it would be fixed. and cost More