Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service dept has great customer service! They are quick, fast, and attentive! The techs promptly changed my brakes, and I was back on the road cruising around. They are quick, fast, and attentive! The techs promptly changed my brakes, and I was back on the road cruising around. More
Absolutely exceptional service from every employee in this establishment! My husband and I recently followed Sandy Cox to her new location here at crown. We are very pleased with the friendly and welcomi this establishment! My husband and I recently followed Sandy Cox to her new location here at crown. We are very pleased with the friendly and welcoming service we received from everyone. We purchased an AT4 for my husband and a 2025 Buick enclave sport! Between trading our vehicles in, bringing them in to be serviced , the paper work to finish signing for our new vehicles and picking the right vehicle for us. Crown Buick GMC truly delivered 10000/10! I highly recommend any family, friends or locals to purchase or do busy with this establishment. Job well done. Thank you! More
Representative that handled my service was wonderful she also got my vehicle back quickly. I would use her again. also got my vehicle back quickly. I would use her again. More
Fantastic service, polite and knowledgeable customer service, extremely helpful and will go out of their way to help. service, extremely helpful and will go out of their way to help. More
Had an appt with a loaner for a previous problem that wasn’t fixed. When I got to dealership I had to wait on the street for 15mins because drive in was blocked by cars left by the service dept. Once I wasn’t fixed. When I got to dealership I had to wait on the street for 15mins because drive in was blocked by cars left by the service dept. Once I get in they said they didn’t have a loaner to give me and would call. They called Tuesday, still didn’t have one. Haven’t heard back from them. I called on Sept 27th and got attitude because I need a morning on certain weeks to drop off my car because of work schedule. More
Professional speedy repair customer service was above me on Daina was really helpful to me on Daina was really helpful to me More
After my service was completed I discovered the tire pressure light on. No one told me about it and didn’t offer me the opportunity to have it checked out. pressure light on. No one told me about it and didn’t offer me the opportunity to have it checked out. More
Everything was good, but they sent me too many email and annoy me a lot. Stop bother me annoy me a lot. Stop bother me More
Joe Murry is an excellent sales representative. When I walked into the Crown GMC show room, he was the first person to address me. Of course, he asked if he could help me. My reply was simple, I wa When I walked into the Crown GMC show room, he was the first person to address me. Of course, he asked if he could help me. My reply was simple, I wanted a midsize SUV without all the high price bells & whistles at a great price. Somehow Joe knew what I was looking for and suggested a new 2024 GMC Terraine and I said that is OK with me. if the price is right. After some negotiations Joe worked out, what I considered a great price and since I am a Veteran he showed me how to apply for a military discount. Joe is truly an asset to the Crown organization. Before going to Crown, I shopped other dealers, and I must say all employees' I delt with through my purchasing process were great and truly focused on customer satisfaction. More
Service department is very helpful explaining their recommended maintenance and getting your approval for the work. recommended maintenance and getting your approval for the work. More