Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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All in all a good experience. They had to bring the vehicle from the warehouse that we were interested in. They had to bring the vehicle from the warehouse that we were interested in. More
A very pleasant experience, Saleman was extremely knowledgeable and helpful. Will definitely work with Crown Buick and the future. knowledgeable and helpful. Will definitely work with Crown Buick and the future. More
Great experience ,very knowledgeable staff. They make you feel like family. As a former employee of Crown it made me want to join the family again. They make you feel like family. As a former employee of Crown it made me want to join the family again. More
Very knowledgeable about the product they sell. Scott sparks is one of the most experienced and courteous salesman. I have ever dealt within my life. I will again buy from Crown Buick GMC. Scott sparks is one of the most experienced and courteous salesman. I have ever dealt within my life. I will again buy from Crown Buick GMC. More
It took entirely too long for them to process and mail the title and tax documents to my home state. the title and tax documents to my home state. More
Fast friendly service. Always in and out in a short amount of time. Everyone at this location has always handles everything in a very professional manner. We will be a retu Always in and out in a short amount of time. Everyone at this location has always handles everything in a very professional manner. We will be a return customer ! More
Entire experience was great. Staff were friendly and knowledgeable. Will recommend to everyone. Crown is the best. Staff were friendly and knowledgeable. Will recommend to everyone. Crown is the best. More
The service department never answer's the phone. Left numerous messages for the manager to call me since Kyle never returned my messages. I have been trying to reach someone from the time I brought Left numerous messages for the manager to call me since Kyle never returned my messages. I have been trying to reach someone from the time I brought my vehicle there almost 2 weeks ago. I've Expressed some concerns to Kyle over some things I'm noticing already tarnishing on my 1 yr old Yukon. Never got any response or answer's on anything I mentioned, all they said was bring it to us in 3 weeks and leave it with us for at least 4 days before we can even look at it. This was the same spiel they've been saying to me for over a year now. It's very disappointing and discouraging when you can't get someone to even look at your new vehicle when you have a concern about it, much less get your advisor or their manager to return your call. Who has time to wait 3 weeks to bring a brand new vehicle in for them to look at my concerns, just to tell me if it's under warranty. I finally got a hold of a service advisor and she repeatedly asked me if I wanted to make an appointment. My answer was no, I want to speak to someone about the concerns on my vehicle, since I got my car back after the update it's been acting crazy. She said to me "I'm going to you ask you again, do you want to make an appointment?" I would love to make an appointment, but I can't go 4 days without a car. When I got my car back after the oild change and update. All they did was tell me what I owe them. No follow up on my concerns, no details on the vehicle and no communication about the condition of the vehicle. I don't understand why this service department treats their customer's this way, maybe it's just me. Hopefully they make it right and show the customer respect by return the numerous messages left. More
always a pleasure to work with them them them them them them them them them them them them them them them More
It would be nice to do a review and not have to write reviews. Ok reviews. Ok More