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Crown Buick GMC
Metairie, LA
2,908 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,908 reviews
May 22, 2025
It was another great experience at Crown. Zach answered all my questions and went over all my options with me. He even went off site to pick up a car just so I could see the color in person! Zach answered all my questions and went over all my options with me. He even went off site to pick up a car just so I could see the color in person! He reviewed all the features of the car with me so I would be comfortable with my new car. I appreciate Zach and the entire Crown team!! More
by JEN_KERWIN
Verified Customer
May 20, 2025
I was able to come in on a Saturday morning without an appointment for an oil change and tire rotation. Service person was very helpful and I got my vehicle back within a few hours. I appreciate the gre appointment for an oil change and tire rotation. Service person was very helpful and I got my vehicle back within a few hours. I appreciate the great service! More
by ZEBRAGIRL62
Employees Worked With
May 20, 2025
My sales man Kenneth Simms made my purchase as slimline as possible and stress free. I will be spreading his name around all my friends that are interested in a new GMC truck. When I returned with an issue as possible and stress free. I will be spreading his name around all my friends that are interested in a new GMC truck. When I returned with an issue with the seat, Kenneth gave it full attention and introduced me to Kaitlin Dauzat. They are an amazing team working together to get the one goal accomplished. Astonishing CUSTOMER service. Awesome sales and service team. More
by caucoin3
May 19, 2025
I wish I didn't receive so many of these requests. I keep coming back to your dealership for service. That should tell you that I am happy with your service and staff. I keep coming back to your dealership for service. That should tell you that I am happy with your service and staff. More
by APLAIER
Employees Worked With
May 19, 2025
Before delivering a vehicle make sure everything is in working order and condition before handing over the keys to the customer. working order and condition before handing over the keys to the customer. More
by quartanag
May 18, 2025
Easy and friendly service. My salesperson Brandy was on her job! Very efficient and knowledgeable about what needed to happen to complete the deal. My salesperson Brandy was on her job! Very efficient and knowledgeable about what needed to happen to complete the deal. More
by rhodav57
Employees Worked With
May 18, 2025
Always professional, quick, willing to help, & cost effective. I'm a repeat customer for years! effective. I'm a repeat customer for years! More
by denisejochum1111
Employees Worked With
May 17, 2025
Very nice and easy to talk too and work with also showed me every thing on console. me every thing on console. More
by ROBERTBELLACI
May 17, 2025
Overall great experience. I’ve bought numerous trucks from Crown and they have been superb every time! I’ve bought numerous trucks from Crown and they have been superb every time! More
by mbrandner0
May 16, 2025
Dwain provided confident service replacing the engine in my 2018 Suburban and had it completed in just 1 week. Thank You Dwain my 2018 Suburban and had it completed in just 1 week. Thank You Dwain More
by WMHALE
Employees Worked With
