Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
2,410 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,410 reviews
October 25, 2024
Courteous & very professional. Willing to work with the customer. And follows up on requested additional equipment ,floor mats that or on back order. Willing to work with the customer. And follows up on requested additional equipment ,floor mats that or on back order. More
by sugarbunny0766
Verified Customer
October 25, 2024
I had the absolute best experience at this dealership, The staff and Sandy Cox were very knowledgeable and helpful The staff and Sandy Cox were very knowledgeable and helpful More
by tanyaosby
October 24, 2024
Very disappointed. Had an appointment and my wife an son were treaty very rudely. I guess the days of "service" and "relationships" are a thing of the past. Just a numb Had an appointment and my wife an son were treaty very rudely. I guess the days of "service" and "relationships" are a thing of the past. Just a number and move on. More
by JCTOMBA
October 24, 2024
Polite, thoughtful, knowledgeable,, and downright good people. General Manager was very nice and helpful making sure I was handled professionally. Great dealership well run people. General Manager was very nice and helpful making sure I was handled professionally. Great dealership well run More
by pmont049
October 24, 2024
My service advisor Kaitlin took care of my engine problem promptly and efficiently and got my vehicle back to me as quickly as possible. promptly and efficiently and got my vehicle back to me as quickly as possible. More
by GVOCKEMD
October 23, 2024
I have been a customer for several decades and my father was a customer before that. we never had any issues in the past. Good service is always thanks was a customer before that. we never had any issues in the past. Good service is always thanks More
by DALTON30
Employees Worked With
October 22, 2024
We have bought several vehicles from Crown Buick and we have been satisfied with their service. have been satisfied with their service. More
by leonmolinario
Employees Worked With
October 21, 2024
Very helpful, detailed and took timeout explain the reasons for the services she was recommending, very Proffesional reasons for the services she was recommending, very Proffesional More
by RYAN@KELLYINDUSTRIESLLC.COM
October 20, 2024
I had great customer service! Work was done timely. I was able to get some work done while waiting. Work was done timely. I was able to get some work done while waiting. More
by SARAH.WAGGENSPACK
Employees Worked With
October 19, 2024
From online inquiry to test drive, thru learning about new features, negotiating trade-in & arranging financing this has been the easiest, least stressful car buying experience of my life! Thanks to Brand new features, negotiating trade-in & arranging financing this has been the easiest, least stressful car buying experience of my life! Thanks to Brandy Mayer for sharing you expertise with me during this sale! You & the folks @ 👑 Buick GMC are simply the BEST 👌 More
by phyl9846
