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Crown Buick GMC
Metairie, LA
2,912 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,912 reviews
June 25, 2025
Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other dealership for our trucks, keep up the good work. We also tell our friends about Crown and their good service. Thanks for all your good work. William and Carol Jackson More
by W5XDOC
Verified Customer
June 25, 2025
The issue with our Yukon has been to the service center 5 times now for an issue with the radio/sound/car play issue. The dealership cannot fix the issue because GMC is "aware of the problems like this but times now for an issue with the radio/sound/car play issue. The dealership cannot fix the issue because GMC is "aware of the problems like this but has not issued a fix for it yet". Our vehicle was 2 years old when this issue began (is now 2 1/2 years old) and cost us $80,000. This issue should be able to be fixed without repeated return of the vehicle to the service department. Again, the service center has been wonderful, but the issue needs to be addressed by GMC at a faster pace than this. More
by DIECIDUES
Employees Worked With
June 25, 2025
Sandy was very easy to work with and she was very persistent in finding me the vehicle i wanted. The dealerships in dealt in this process seems to not want to sell a vehicle. I will be back at crow persistent in finding me the vehicle i wanted. The dealerships in dealt in this process seems to not want to sell a vehicle. I will be back at crown buick and sandy will be my salesperson More
by marvinhead540
June 25, 2025
Our car salesman was nice. But promises to fill the gas tank and did not were disappointing...also, we had the windshield replaced and they did not take the inspection sticker But promises to fill the gas tank and did not were disappointing...also, we had the windshield replaced and they did not take the inspection sticker off of the old glass and put it on the new one. Now we have to go pay for a new one AND a tank of gas...not cool. More
by jwf2773
Employees Worked With
June 24, 2025
Kimble Wright was a pleasure to work with. I have already recommended him to others. I have already recommended him to others. More
by CAROLEANNE4747
June 24, 2025
Everything was easy and hassle free. My salesperson, Joe Greco, was extremely helpful in finding the truck I wanted and getting it outfitted as I desired. My salesperson, Joe Greco, was extremely helpful in finding the truck I wanted and getting it outfitted as I desired. More
by blundin
June 23, 2025
I enjoy coming to this dealership this the place where I would like to get my truck from would like to get my truck from More
by allenajjones
June 22, 2025
Always great customer service. They explain everything with suggestions but no high pressure sales techniques. They explain everything with suggestions but no high pressure sales techniques. More
by ryanharo
Employees Worked With
June 22, 2025
Service was very good, they worked with me and got my vehicle back to me in 1 day even though I just dropped off with no appointment. vehicle back to me in 1 day even though I just dropped off with no appointment. More
by CHARMA21
Employees Worked With
June 21, 2025
Excellent customer service, and Danette Pizzolato was very helpful and a pleasure to deal with. was very helpful and a pleasure to deal with. More
by Ronnie
Employees Worked With
