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Crown Buick GMC
Metairie, LA
2,905 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,905 reviews
June 22, 2025
Always great customer service. They explain everything with suggestions but no high pressure sales techniques. They explain everything with suggestions but no high pressure sales techniques. More
by ryanharo
Verified CustomerEmployees Worked With
June 22, 2025
Service was very good, they worked with me and got my vehicle back to me in 1 day even though I just dropped off with no appointment. vehicle back to me in 1 day even though I just dropped off with no appointment. More
by CHARMA21
Employees Worked With
June 21, 2025
Excellent customer service, and Danette Pizzolato was very helpful and a pleasure to deal with. was very helpful and a pleasure to deal with. More
by Ronnie
Employees Worked With
June 21, 2025
Very dedicated and knowledgeable sales person. Did a great job getting me in a new vehicle and quickly. Did a great job getting me in a new vehicle and quickly. More
by amillersma
June 21, 2025
Service was exceptional and the staff was very friendly and informative when it came to the service provided to my vehicle. and informative when it came to the service provided to my vehicle. More
by jjrcurtis
Employees Worked With
June 19, 2025
Awesome dealership. Salesman Toby Bourg was very knowledgeable and helpful. He made the entire car buying experience smooth and easy. Salesman Toby Bourg was very knowledgeable and helpful. He made the entire car buying experience smooth and easy. More
by JESS536
June 19, 2025
Terrible service department. Doesn’t care about anything they make a mistake and they just say oops we made a mistake, but we can’t help you Doesn’t care about anything they make a mistake and they just say oops we made a mistake, but we can’t help you More
by peter96
June 19, 2025
Dealer service department very incompetent. Did not understand my concerns nor did they get out of their desk for me to explain it full. Left the vehicle for a week when I was out of town an Did not understand my concerns nor did they get out of their desk for me to explain it full. Left the vehicle for a week when I was out of town and nothing was done. Now I’m on the second week of a malfunctioning computer and I’m very upset and would like to get rid of the vehicle since they cannot fix it timely. Louisiana lemon law days are ticking More
by peter96
Employees Worked With
Jennifer Temple and the service manager
June 19, 2025
Great customer service rapid response. Mr Wright went the 3xtra mile. Highly recommend anyone to see him Mr Wright went the 3xtra mile. Highly recommend anyone to see him More
by SKCHIEF1969
Employees Worked With
June 19, 2025
Jennifer T (Service Consultant) helped me resolve two issues on my new 2025 HD and challenged the mechanic on serval issues on a 2023 AT4. I felt like she listened to my issues and they were all addresse issues on my new 2025 HD and challenged the mechanic on serval issues on a 2023 AT4. I felt like she listened to my issues and they were all addressed. I appreicate her help and attention to my needs. Crown Buick will provide a great new car purchase expirence (Kade) followed up by the Service end of the business. More
by DJ
Employees Worked With
