Crown Acura

We had an unfortunate experience and will not proceed to consider a care from this dealership. Hopefully just a one off situations. We were stood up for an appointment and left on hold for 8 minutes to find consider a care from this dealership. Hopefully just a one off situations. We were stood up for an appointment and left on hold for 8 minutes to find out why. More

Gillian Barnes was exceedingly helpful and instrumental in getting us the 2021 RDX that we wanted. We have always gotten Acura's with the packages that we wanted, but this was the first time we got the mod in getting us the 2021 RDX that we wanted. We have always gotten Acura's with the packages that we wanted, but this was the first time we got the model in the color and package that we wanted. Thanks for finding the RDX and being flexible enough to work around our shifting appointment schedules. More

Chris is a class act through and through. He is professional, knowledgeable, personable and efficient. He and the team at Crown Acura made our first car buying experience a breeze. Thank so much, C professional, knowledgeable, personable and efficient. He and the team at Crown Acura made our first car buying experience a breeze. Thank so much, Chris! More

Julian Bitar was very helpful when I took my Acura to Crown for service. I always ask for Julian Bitar and I used to work for the Acura dealer in Tampa and I think Julian Bitar is the very best I have se Crown for service. I always ask for Julian Bitar and I used to work for the Acura dealer in Tampa and I think Julian Bitar is the very best I have seen for Acura. I will choose Crown Acura for all my service needs in the future for having Julian Bitar as my service writer. I will recommend him to my friends. Also, the service cashier was wonderful. More

I’ve been with Crown Acura for a few years now, and despite having recently had a problem with their sales department, Julian reminded me why I chose to stick with Acura’s service department. Julian Bi despite having recently had a problem with their sales department, Julian reminded me why I chose to stick with Acura’s service department. Julian Bitar was my previous service advisor when I leased my Acura ILX a couple years back, and even when informed him that I leased my relatively new Acura RDX from a different Acura branch, I received the same friendly and professional treatment. Julian has always provided me with excellent customer service, and went above and beyond to help me figure out what service plan I purchased so I didn’t have to pay out of pocket. As always, Julian even provided me information on my next visit so I can plan accordingly, and I’ve always appreciated this. Thank you so much Julian! More

Wow, what a great experience at this dealership. Especially with Kyle help, I couldn’t imagine any better dealer than this! With such big help and getting into the car I’ve hope for, with excellent Especially with Kyle help, I couldn’t imagine any better dealer than this! With such big help and getting into the car I’ve hope for, with excellent service, I would recommend to anyone! If anyone needs a new car this is the place to GO! More

I recently bought a used car from Alisha and Crown. Alisha was great to work with. She is very easy to get along with and understood exactly what I was looking for. It was a completely different experi Alisha was great to work with. She is very easy to get along with and understood exactly what I was looking for. It was a completely different experience from past purchases elsewhere. She was attentive, friendly, and supportive of me getting a great deal. Fantastic experience. More

Thank you Bart for the excellent customer service 6/12/22. My car was in and out very quickly! Thanks for everything! I am very happy to have purchased my Acura at this location. 6/12/22. My car was in and out very quickly! Thanks for everything! I am very happy to have purchased my Acura at this location. More

Had a remote starter installed and while I was there I got my brakes fixed. Julian Bitar was awesome. Very professional and great communication. Very knowledgeable with the products and vehicle. Also he w got my brakes fixed. Julian Bitar was awesome. Very professional and great communication. Very knowledgeable with the products and vehicle. Also he was helpful with setting everything up. More

I am keen on customer service, so when I deal with people who care about what they do and show it I have to say KUDOS John Shaw! Had my car towed to Crown Acura (midnight), John Shaw contacted me early mo who care about what they do and show it I have to say KUDOS John Shaw! Had my car towed to Crown Acura (midnight), John Shaw contacted me early morning to inform they would do a multi-point inspection and call me back. My next call was to pick up my car as it’s problem was a dead battery under warranty (no cost). They replaced wasting no time. John Shaw, professionalism, care and patience are second to none. Thank you. More