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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
5.0
3,503 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,503 reviews

June 22, 2026

John Shaw and the Crown Acura service team are the best! Second to none in quality service, customer service and trustworthiness. I recommend them to all my friends and family out there. More

by Daniel Feliciano
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2026

John Shaw is excellent, customer service was superb and he offered solutions and results l! More

by Janette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Renaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Crown Acura responded

John and Christopher will both be glad to hear that their effort and solution oriented approach made for such a standout experience! Please let us know if we can be of any help to you in the future.

June 10, 2026

John L took very good care of me and went the extra mile to make everything right. More

by Bbiggss22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Duenskie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Luebke
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Jun 11, 2026 -

Crown Acura responded

Hearing that John went above and beyond to make everything right is exactly the kind of feedback we are grateful to receive! We'll be sure to pass along your kind words to him. Should you need any assistance in the future, please don't hesitate to reach out.

June 08, 2026

Always a great experience and John is very customer focused and always provides exceptional service. Is thorough and explains all services needed. I waited and everything was done quickly. Thank you! More

by Rechelle Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2026 -

Crown Acura responded

We are delighted to receive your review and hear that John continues to deliver such a consistent and thorough experience! Our team looks forward to being your trusted destination for all your automotive care.

May 28, 2026

John Shaw takes customer service to another level. Make sure to reach out to him for all of your service needs. 10/10 would recommend for new/used cars, service, advice, etc. More

by Heisey.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Crown Acura responded

We are appreciative of your 10/10 recommendation for John Shaw! His ability to go the extra mile across sales, service, and customer guidance is something we're proud of. Should you need any assistance in the future, please don't hesitate to contact us.

May 26, 2026

I have had the pleasure of working with Gillian on my leasing of our past and present vehicle. She listens to what your needs are and directs you to the best option for your needs. She is without a dou More

by fredturtle46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Crown Acura responded

Coming back for both your past and present lease says a lot, and we are grateful for your continued trust in Gillian. Her attentiveness and ability to point you in the right direction are qualities we truly value. We wish you many miles of enjoyment in your new vehicle!

May 19, 2026

Logan is great and professional i love working with him. Recommend him to all and everyone. More

by Arash.tamaddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Viera Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stebbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Crown Acura responded

We are appreciative of your recommendation for Logan! His professionalism and the lasting impression he leaves on customers is something we are truly grateful for. We look forward to the opportunity of serving you again!

May 17, 2026

Anthony 0’donnell and Mike Patton made the leasing process so easy and convenient . Very friendly, professional and knowledgeable . More

by Bridgesscott905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Crown Acura responded

Thank you for taking the time to share your positive experience! We're thrilled that Anthony O'Donnell and Mike Patton were able to make your leasing process smooth and enjoyable. Your kind words about their professionalism and knowledge mean a lot to our team. We look forward to serving you again in the future!

May 16, 2026

Mike and John were great! Everything was fast and easy, came in there with a plan and they delivered. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Crown Acura responded

Thank you so much for the 5-star review! We're thrilled that Mike and John were able to execute your plan so efficiently. We appreciate your business and look forward to serving you again!

May 08, 2026

Excellent work and experience with this dealership. We highly recommend it. Thank you for everything. More

by Daugerh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Crown Acura responded

Thank you for your kind words and for recommending us. We're thrilled you had an excellent experience and look forward to serving you again in the future.

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