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Crown Acura

Clearwater, FL

4.9
3,402 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,402 reviews

June 21, 2021

John Shaw has been the best service helper I have EVER encountered!! He was so nice and went out of his way to make sure the warranty was going to cover my issue! He was such a pleasure to talk to! He def More

by Daniel
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Crown Acura responded

Daniel, Thank you for your wonderful review! Providing top-quality service is so important to us, and we are thrilled that Daniel provided you with nothing short of that and made your experience remarkable. He will be very honored to hear of the kind words you have shared. Please drive safely, and do not hesitate to let us know if we may be of further assistance to you in the future.

June 21, 2021

Eric Westermeyer is an excellent salesperson, who made everything easy and comfortable! Jay Rudio was fast, and professional preparing my paperwork! Will definitely purchase from this store again. Highly More

by Eatonup1
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Westermeyer
Jun 22, 2021 -

Crown Acura responded

Thank you for taking the time to share this wonderful review! We are so honored by your recommendation. It is our pleasure to assist you in any way possible, and we are pleased to hear that Eric and Jay provided you with top-notch assistance, and made your visit run smoothly. We wish you the warmest congratulations on your new vehicle- on behalf of Eric, Jay, and the entire team! We look forward to an opportunity to work with you again in the future.

June 20, 2021

I needed to have a repair on my sunroof. Logan was able to help me with it in a very efficient and courteous manner. He worked with the insurance company to get the estimate corrected in order to cover the More

by debbosler
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Crown Acura responded

Thank you for your positive review! We are overjoyed Logan provided you with top-notch service and satisfied you and your automotive needs stress-free. Your safety and satisfaction are of the utmost importance to us, and we hope to continue to provide you with exceptional service for many years to come. Please drive safely, and do not hesitate to give us a call if you have any further questions or concerns.

June 19, 2021

The dealership and especially our service rep Julian Bitar always takes great care of us. They communicate throughout the service process and we are always satisfied with the work done. More

by Acura Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jun 21, 2021 -

Crown Acura responded

Thank you for taking the time to share this positive review! It is an honor to have your confidence and loyalty, and we are delighted to hear that we continue to provide you with 5-star service, and satisfy you and your automotive needs. Please do not hesitate to give us a call if we may be of further assistance to you in the future. We wish you the safest of travels until we meet again.

June 19, 2021

Gillian Barnes is the best salesperson I’ve ever met. I did everything online and did not meet her until I went in to sign paperwork and pick up my new car. My local Acura dealerships couldn’t come close t More

by charliehouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Crown Acura responded

Thank you so much for taking the time to share this excellent review! Your safety and satisfaction are our utmost priorities, and we are thrilled to hear that Gillian satisfied you and your automotive needs. She will be honored to hear of the kind words you have shared. We are proud to have earned your confidence and loyalty, and we await the opportunity to serve you again in the future. We wish you the warmest congratulations on your new Acura MDX- on behalf of Gillian and the rest of the team. Safe travels!

June 19, 2021

Gary Scott was a pleasure to work with. He is extremely knowledgeable and shares that knowledge with his customers. I will definitely ask for him when it’s time for another car. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott
Jun 21, 2021 -

Crown Acura responded

Thank you for taking the time to leave Gary this wonderful review! We will be sure to let him know of your kind words and we are delighted to know that he provided you with top-quality service. We hope to continue serving you and your automotive needs for many years to come. Safe travels!

June 18, 2021

Bart Bartley in the Service Department provided excellent customer service. He was pleasant and well organized. Very much appreciated. Thank you Bart. Russ and Jill More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Crown Acura responded

Jill, Thank you for leaving Bart this 5-star review. We will be sure to let him know how much you value his assistance. We are delighted to hear he provided you with remarkable service and made your visit enjoyable. Please do not hesitate to let us know how Bart and the rest of the team may be of further assistance to you again in the future. We wish you safe travels until we meet again.

June 17, 2021

My car is old. Repairs can be a pain! Julian and Acura really helped me through. My overall experience was great. No stress. Thanks Julian and Acura. I’ll be back for my new 2021. 😁 More

by Labelleob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jun 18, 2021 -

Crown Acura responded

Thank you so much for leaving us this positive review! We are overjoyed that Julian could satisfy you and your automotive needs and make your overall experience so hassle-free. We look forward to an opportunity to work with you again. Please drive safely, and do not hesitate to give us a call if we may be of further assistance to you in the future.

June 17, 2021

I have bought many cars over the past 35 years… and the experience I had at Crown Acura this week buying my latest car, was literally the best car buying experience I have ever had. From the moment I walke More

by Karri Ingram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Westermeyer
Jun 18, 2021 -

Crown Acura responded

Karri, Thank you for leaving this 5-star review! We are thrilled that Eric was able to provide you with top-notch assistance and get you into your perfect, new vehicle. Your safety and satisfaction are of the utmost importance to us, and we could not be more honored by your loyalty. We hope to continue serving you and your automotive needs for many years to come! Safe travels!

June 17, 2021

Having recently purchased our 7th straight vehicle since 2004 from Crown at Clearwater, we.worked with Chris. We had so much fun with him! Cordial, definitely professional, excellent product knowledge and h More

by rwconfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Crown Acura responded

Thank you for taking the time to share this wonderful review and recommendation! It is an honor to have your confidence and loyalty, and we are thrilled that Chris could provide you with a remarkable experience once again! We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to continue serving you and your automotive needs for many years to come!

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