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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,436 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,436 reviews

July 07, 2021

I always bring my cars here for service. John Shaw, my service advisor is excellent and one of the biggest reasons I keep coming back. More

by robertsonb99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Crown Acura responded

Robertson, We are so glad that John continues to provide you with the 5-star service that you deserve, and we appreciate you taking the time to leave him this positive review. It is our pleasure to assist you in any way possible, and we greatly value your satisfaction. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future.

July 07, 2021

Julian Bitar was very attentive and thorough. My wait was not long and all of the future service concerns for my car were clearly outlined for my review. More

by 813connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
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Jul 08, 2021 -

Crown Acura responded

Connie, Thank you so much for your positive review! Offering thorough and efficient services is so important to us, and we are delighted that Julian met your satisfaction. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 03, 2021

I visited Crown Acura recently and Julian Bitar was our service rep. He was helpful and communicative. Despite having a buggy communication software program he kept us up to date and informed. Great servic More

by Gasperc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
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Jul 06, 2021 -

Crown Acura responded

Thank you for taking the time to leave this positive review. We are pleased to hear that Julian took great care of you and kept you updated and informed throughout your visit. We appreciate your patience throughout the process, and we hope to see you again the next time you are in need of automotive service!

July 03, 2021

Dealt with Dustin Mullen for the purchase of my new RDX A-SPEC and he was outstanding. All employees were courteous and professional, very impressed! More

by DD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Mullen
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Jul 06, 2021 -

Crown Acura responded

Thank you so much for your excellent review! We appreciate the opportunity to work with you, and we are overjoyed that Dustin and the team provided with top-notch assistance and made your visit a success. Congratulations on your new Acura RDX A-SPEC- on behalf of Dustin and the entire team! We hope to see you again when the time comes for your first service.

July 03, 2021

Chris was very honest and up front with us during the purchase process, and did a great job doing everything he could to put our deal together. More

by RC4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Crown Acura responded

Thank you so much for your positive review! Offering smooth and hassle-free experiences is always our goal, and we are glad that Chris met your satisfaction. Congratulations on your new vehicle- on behalf of Chris and the entire team! We wish you the safest of travels until we meet again.

July 02, 2021

I received the BEST customer service from Chris Duncanson! His knowledge of Acura brand was impressive. I would suggest Crown Acura to Anyone looking for a GREAT EXPERIENCE. More

by gatewayps1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Crown Acura responded

Thank you so much for your excellent review and recommendation! We are thrilled that Chris provided you with 5-star experience. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more Chris and the team may assist you with.

July 02, 2021

We had the pleasure of working with Chris Duncanson on the purchase of our new 2021 RDX. From initial contact and throughout the entire sales process we found him to be very friendly, helpful, responsive More

by RC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Crown Acura responded

Thank you so much for this wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Chris provided you with top-notch assistance and made your visit an all-around success. He will be honored to know that you deeply valued his assistance with your special purchase and of your kind recommendation. We wish you the warmest congratulations on your new 2021 Acura RDX- on behalf of Chris and the entire team! Please drive safely, and do not hesitate to let us know if Chris and the team may ever be of further service to you again in the future.

July 01, 2021

This is my 5th Acura I have leased with Chris and each time he has made it an easy and painless process. Highly recommended! More

by dantheman92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Hutchinson
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Jul 02, 2021 -

Crown Acura responded

Dan, Thank you so much for taking the time to share this wonderful review! We are honored of your continued business, and we are thrilled that Chris continues to provide you with nothing less than the top-notch experience that you so much deserve. We deeply appreciate your kind recommendation. We wish you the warmest congratulations on your new Acura- on behalf of Chris and the entire team! We hope for an opportunity to work with you again in the future.

July 01, 2021

Gillian Barnes and the Crown Acura team provided excellent service during my recent purchase of a 2021 Acura RDX. Gillian Barnes is very knowledgeable, honest and professional. Thank you, Josie P. More

by Kevin and Josie P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Crown Acura responded

Kevin and Josie, Congratulations on your new 2021 Acura RDX- on behalf of the entire team! We are honored by the opportunity to do business with you, and we appreciate you taking the time to share this positive review. We are glad Gillian provided you with 5-star assistance, and we are certain he will continue to offer you nothing less in the future. We wish you the safest of travels until we meet again.

July 01, 2021

Friendly and professional. No hassle, strait forward deal. Always had good experience at this dealership. More

by manouchparis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Crown Acura responded

Thank you so much for your excellent review! Offering smooth and hassle-free experiences is so important to us, and we are glad that our team continues to meet your satisfaction. We wish you the warmest congratulations on your new vehicle, and we hope for an opportunity to work with you again in the future. We wish you safe travels- on behalf of the entire team!

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