Crown Acura

Super people to work with. Gillian went above and beyond in helping us. We feel very fortunate to have had Gillian as our sales person. in helping us. We feel very fortunate to have had Gillian as our sales person. More

I am not a fan of the car buying experience and after a totaled car I was not looking forward to this experience. And without fail I went to numerous dealerships and experienced very questionable pricing p totaled car I was not looking forward to this experience. And without fail I went to numerous dealerships and experienced very questionable pricing practices, poor quality of cars, and lack of caring service staff. I came to Crown with the intent to test drive multiple cars without planning to shop. But Chris and Ashlee were both super professional and engaging. The cars were clean and well maintained...and even better they had no issue providing an accurate out the door pricing figure without any hidden fees. Chris made the experience a true delight and we are very happy with our purchase and will certainly be back to purchase again. So thanks to Chris my wife is already talking about a new MDX next year. Thanks a lot :-) More

Had a great experience with Crown Acura. Thanks to Kyle Vonnes for getting me a great deal for Acura mdx 2022 and helping me out with all the questions. Everyone with whom i interacted were very friendly Vonnes for getting me a great deal for Acura mdx 2022 and helping me out with all the questions. Everyone with whom i interacted were very friendly and it was a great experience. Definitely i would recommend my friends and others to Crown Acura. More

Gary Scott provided excellent service. Gary was patient and answered any and all of my questions. Everyone at the dealership was friendly and knowledgeable. Great experience! and answered any and all of my questions. Everyone at the dealership was friendly and knowledgeable. Great experience! More

I have been a customer for over 13 years and have always received great service. John Shaw is my service rep and is the reason I will never get my car serviced anywhere else. Phenomenal customer service! received great service. John Shaw is my service rep and is the reason I will never get my car serviced anywhere else. Phenomenal customer service! More

I have leased 7 or 8 cars from Crown. Chris Duncanson is why I keep coming back. His professionalism and knowledge is superior. I consider him a good friend! why I keep coming back. His professionalism and knowledge is superior. I consider him a good friend! More

I live in Virginia. My family and I were headed to Marco Island for our first family vacation since the pandemic and along the way, I started experiencing a strange vibration and noise in my 2014 MDX which Island for our first family vacation since the pandemic and along the way, I started experiencing a strange vibration and noise in my 2014 MDX which was later diagnosed as a bad front wheel bearing. Very stressful to be sure as we are far from home and this would certainly have led to a bad situation on the highway somewhere. I called Crown Acura, spoke to service advisor Bart Bartley and he brought me in. To say that he was the consummate professional is an understatement. I know how tough it is right now to get parts, with so many being on back order due to the pandemic, but Bart figured out a way to get both the bearing and a rusted out ABS sensor changed. He saved us and our family vacation and I really can’t thank him and you all enough for getting me out of a bind. Thanks Bart and Crown Acura for taking such great care of a customer who could never possibly be a repeat customer. More

Wonderful and great service was out of there in the time that was told to me service with a smile and respect always friendly great that was told to me service with a smile and respect always friendly great More

Great Service with John Shaw... I always go back because of him and his advice. The service cannot be beat. I also have saved money at this dealership, because of the coupons that Crown Acura has when you of him and his advice. The service cannot be beat. I also have saved money at this dealership, because of the coupons that Crown Acura has when you sign up on their website. More

Year after year I continue to go back to Crown Acura for service. Specifically, John Shaw (ASM) has gone out of his way to help me out and makes the overall experience 5 star. I fully trust my vehicle in service. Specifically, John Shaw (ASM) has gone out of his way to help me out and makes the overall experience 5 star. I fully trust my vehicle in their hands and I will continue to use them in the future! More