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Crown Acura

Clearwater, FL

4.9
3,377 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,377 reviews

July 01, 2021

Friendly and professional. No hassle, strait forward deal. Always had good experience at this dealership. More

by manouchparis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Crown Acura responded

Thank you so much for your excellent review! Offering smooth and hassle-free experiences is so important to us, and we are glad that our team continues to meet your satisfaction. We wish you the warmest congratulations on your new vehicle, and we hope for an opportunity to work with you again in the future. We wish you safe travels- on behalf of the entire team!

June 30, 2021

Best car buying experience ever.Chris made the process Best car buying experience ever. Chris made the process quick and seamless. Love our Acura. More

by ticajm70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Crown Acura responded

Thank you for your 5-star review! Offering smooth and remarkable experiences is always our goal, and we are glad Chris made your visit an all-around success. We wish you the warmest congratulations on your new Acura- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future.

June 30, 2021

This dealership was very pleasant and not stressful . It was an easy transaction. The salesman Gary Scott was very nice and such a pleasant to work with . More

by Carmen.peek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Jun 30, 2021 -

Crown Acura responded

Carmen, Congratulations on your new vehicle! We are so glad that Gary could be of assistance to you and make your overall buying experience so smooth and hassle-free! He will be delighted to know how greatly you valued his efforts. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

June 30, 2021

The service department is a key component of any dealership. I have never had Better customer service from anywhere! Thank you John Shaw. It’s also nice that GM Sophie Morris took time to visit. You More

by DawnK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Crown Acura responded

Dawn, Thank you so much for your positive review! Providing top-quality service is so important to us, and we are thrilled that John and Sophie met your satisfaction! It is our pleasure to serve you in any way possible, and we hope to continue to be of service to you and your automotive needs for many years to come. Safe travels!

June 29, 2021

They were very helpful and efficient. I have been a customer for years More

by destinynrahrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Crown Acura responded

Destiny, Thank you so much for your 5-star review! We are so appreciative of your continued business, and we are pleased that our team could be of valuable assistance to you once again. Offering quality and efficient service is always our goal, and we will certainly provide you with nothing less in the future!

June 29, 2021

Bart is just the sweetest. He is also very honest with my car's needs... never tries to upsell me and I appreciate that as a female who knows nothing about cars! More

by socoto73
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Crown Acura responded

Thank you for leaving Bart this 5-star review! We are so glad that he could consistently be of assistance to you and provide you with the reliable service that you so much deserve. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality service in your visits to come!

June 29, 2021

Been coming to acura for over 15 yrs. Excellent service! More

by Mjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Crown Acura responded

We are honored to have your confidence and loyalty, and we are pleased that we could continually provide you with the quality service that you so much deserve. We thank you for taking the time to leave us this 5-star review, and we hope to continue serving you and your automotive needs for many years to come!

June 28, 2021

Dawaun was great! I would recommend him to family and friends. Chris in finance was awesome too. More

by karengutapfel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawaun and Chris
Jun 30, 2021 -

Crown Acura responded

Karen, Thank you for leaving Dawaun and Chris this 5-star review! We are so glad that we had the opportunity to work with you, and we are pleased that they could be of remarkable assistance to you throughout your visit. We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service!

June 28, 2021

We were very pleased with the purchase of a 2020 TLX w/Tech package. The car is awesome! But we were also very pleased with and appreciative of the assistance we received both before and after the purch More

by jazzjazz60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eaton, Finance
Jun 30, 2021 -

Crown Acura responded

Thank you for taking the time to share this wonderful review! We are so glad that we had the opportunity to work with you, and we are thrilled that Gillian could make your overall experience both smooth and successful! It is a pleasure to hear of your satisfaction, and we congratulate you on your new Acura TLX- on behalf of her and the entire team!

June 28, 2021

Crown Acura in Clearwater, FL, has always provided excellent service as well as professional and courteous. John Shaw, my service advisor, took care of me and my cars for over ten years. He always h More

by Vi8cpa
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Crown Acura responded

Thank you so much for your 5-star review! We are overjoyed that the quality of our services continuously meets your satisfaction, and John and the rest of the team will certainly provide you with nothing less than the top-notch service that you deserve in the future. It is an honor to have your confidence and loyalty, and John will be delighted to hear how greatly you value his assistance. We look forward to serving you and your automotive needs for many years to come!

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