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Crown Acura

Clearwater, FL

4.9
3,378 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,378 reviews

July 22, 2021

Wonderful and great service was out of there in the time that was told to me service with a smile and respect always friendly great More

by marisolc71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Husarenko
Jul 23, 2021 -

Crown Acura responded

Marisol, Thank you so much for your 5-star review! It is our pleasure to assist you in any way possible, and we are so glad that our team continuously provides you with the top-notch service that you deserve. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

July 21, 2021

Year after year I continue to go back to Crown Acura for service. Specifically, John Shaw (ASM) has gone out of his way to help me out and makes the overall experience 5 star. I fully trust my vehicle in More

by Chris P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Crown Acura responded

Chris, Thank you for taking the time to leave us this excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that John and the team continue to provide you with the A+ service that you so much deserve. It is our pleasure to serve you in any way possible, and we look forward to providing you and your vehicle with the best care for many years to come. We wish you the safest of travels- on behalf of John and the entire team!

July 20, 2021

Excellent car buying experience . Chris had the vehicle waiting for us when we arrived, we signed the paper work and he had us out of the dealership in less than an hour. More

by hbf11
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Crown Acura responded

Thank you for taking the time to share your positive experience! Offering smooth and remarkable experiences is always our goal, and we are delighted that Chris met your satisfaction! We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We are honored to have had the opportunity to work with you, and we hope to see you again when the time comes for your vehicle's first service.

July 19, 2021

Had a very good first time experience with Crown Acura and my salesmen Kyle V. Definitely would recommend when looking for an new or used car. More

by lisaeckel91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eaton very personable and helpful. , Kyle Vonnes
Jul 19, 2021 -

Crown Acura responded

Thank you so much for your excellent review and recommendation! We are honored that you took the time to visit us, and we are so glad that Kyle provided you with nothing less than an exceptional experience. We wish you the warmest congratulations on your new vehicle- on behalf of Kyle and the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

July 19, 2021

If there was a six-star rating, I would give it to Crown Acura. I've been a customer for over 20 years leasing Acura's from Chris Duncanson. Chris cares about his clients and goes overboard to delight the More

by tonycheeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crown Acura responded

Tony, We are honored to have earned your confidence and loyalty, and it is always our pleasure to assist you in any way possible. We are so glad that Chris, Sophie, Jay, and Shawn continuously provide you with the A+ service that you so much deserve. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Thank you so much for sharing your wonderful review, and please do not hesitate to let us know how we may ever be of further assistance to you in the future.

Jul 19, 2021 -

tonycheeks responded

I referenced John Shaw, not "Shawn"

July 19, 2021

Very happy with my experience. Gillian was a pleasure to work with. She is very knowledgeable of Acuras, and creates a very positive car buying experience by placing the customer's needs first. The dealers More

by DLav
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crown Acura responded

Thank you so much for taking the time to share this wonderful review and recommendation! We are honored to have had the opportunity work with you, and we are thrilled that Gillian and the team provided you with a top-notch experience. She will be delighted to know that she could make you feel like the valuable customer that you most certainly are. Congratulations on your first Acura- on behalf of Gillian and the entire team! We hope to see you again when the time comes for your vehicle's first service.

July 18, 2021

1st time servicing my 2016 Acura ILX Premium Tech. Bart 1st time servicing my 2016 Acura ILX Premium Tech. Bart took the time to explain service schedule, results of multi-point inspection and answered al More

by davidburdge10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crown Acura responded

David, Thank you for taking the time to share this excellent review! Offering thorough and efficient services is always our goal, and we are so glad that Bart provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns. Your safety and satisfaction are of the utmost importance to us, and we look forward to serving you and your automotive needs for many years to come.

July 18, 2021

Best service . Always trustworthy , well worth value. Helpful, available for suggestions and produce superior work . Have use Bart Barlyfor over 8 years of service on multiple cars . Paul More

by pkudelk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crown Acura responded

Paul, Thank you so much for leaving Bart this wonderful review! He will be honored to have earned your confidence and loyalty, and he will certainly continue to provide you with nothing less than the 5-star service that you deserve for many years to come. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 18, 2021

Had a clicking sound coming from our radio. Barr said bring it in. They had the part in one day and fixed it the next. All under warranty. Nice! More

by coachnunno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crown Acura responded

Thank you for your 5-star review! It is our pleasure to assist you in any way possible, and we are so glad that Bart got your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

July 16, 2021

Just bought a used Acura MDX. My sales associate Dawaun was awesome. Very knowledgeable, good listener. Helped me choose the right car for me without a lot of pressure. More

by Stickney14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawaun Howell
Jul 19, 2021 -

Crown Acura responded

Thank you so much for your wonderful review. Offering smooth and pressure-free experiences is always our goal, and we are delighted that Dawaun's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of Dawaun and the entire team! Take care!

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