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Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

October 07, 2021

John Shaw was great! He is always helpful and accommodating. Thank you John for fitting me into the schedule! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Crown Acura responded

Debbie, Thank you for leaving John this excellent review! He will be honored to know that you greatly valued his service. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service. Safe travels!

October 07, 2021

Very good to work with Chris he made it seamless and fast got the new MDX and love it thank you!!! More

by Acura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Crown Acura responded

We are so glad that Chris could get you into your new vehicle- while providing you with a smooth and exceptional experience! We are honored to have had the opportunity to work with you. Thank you so much for your wonderful review! We warmly congratulate you on your new Acura MDX, and we wish you the safest of travels until we meet again!

October 07, 2021

Chris was excellent. He made the transaction easy as possible and it was competed very efficiently. More

by Hatethissurvey
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Crown Acura responded

Thank you for your 5-star rating! We are delighted that Chris provided you with a seamless experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle, and we wish you safe travels- on behalf of Chris and the entire team!

October 06, 2021

John Shaw is EXCELLENT! His professional, honest, and personalized approach is second to none. He takes time to explain my service options and address any questions or concerns I may have. He always goin More

by Pam A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Crown Acura responded

Pam, Thank you for leaving John this amazing review! We are delighted that he consistently provides you with the 5-star service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 06, 2021

Julian Bitar Great customer service and Mr.Greg Thanks for explain everything we need to know More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Greg shop leader 5 stars , Julian Bitar
Oct 06, 2021 -

Crown Acura responded

Nicole, Thank you so much for your positive review! We are so glad that Julian and Greg provided you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Safe travels!

October 06, 2021

Julian Bitar, did a very good in explaining what the problem was with my Acura. He was very efficient and the followup was with great. More

by cewortham
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Oct 06, 2021 -

Crown Acura responded

Thank you for leaving Julian this 5-star review! Providing thorough and efficient service is always our goal, and we are so glad that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.

October 05, 2021

I just had my MDX serviced at Crown Acura. My service rep Julian was outstanding. He gave me an estimated time of completion which was right on target. He also often advised me as to how the service was More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Oct 05, 2021 -

Crown Acura responded

Ken, Thank you so much for your positive review! Providing thorough and efficient service is always our goal, and we are delighted that Julian's efforts consistently meet your satisfaction! We are honored by your continued business. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

October 05, 2021

Julian always handles my appointments expeditiously and efficiently. He lets me know what needs to be done, how much it will cost and when it will be ready. He is always right on. More

by Wheelvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Oct 05, 2021 -

Crown Acura responded

We appreciate you taking the time to leave Julian this wonderful review! We are so glad that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that Julian and the team may help you with in the future.

October 02, 2021

We are so happy with our experience with Crown Acura. Dustin Mullen and the whole team took great care of us. We got the perfect vehicle for our needs and they are so honest and treated us like family fr More

by Jackie Robinson-Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Mullen
Oct 04, 2021 -

Crown Acura responded

Jackie, Thank you so much for your 5-star review! We are delighted that Dustin and the team could provide you with exceptional care and meet your automotive needs! It is our pleasure to assist you in any way possible, and we are honored to have earned your kind recommendation! We wish you and your family the warmest congratulations on your new Kia- on behalf of Dustin and the entire team! Safe travels!

October 01, 2021

Chris Duncanson made my experience seamless. He was patient, kind and very helpful! I knew the car I wanted and he helped me every step of the way without treating me any differently once he knew I had More

by El.callahan11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Crown Acura responded

El, Thank you for taking the time to leave Chris this excellent review! Providing top-notch service is always our goal, and we are delighted that Chris's efforts met your satisfaction! He will be honored to know that he earned your kind recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of Chris and the entire team! We hope to see you again when the time comes for your vehicle's first service.

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