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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

November 20, 2021

John Shaw always treats me like family when I come in to service my 2019 Hybrid MDX. I appreciate John's suggestions on what I need done. There are never any surprise costs. John is true to his word!!! More

by Ingrid & Gary Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Crown Acura responded

Ingrid and Gary, Thank you for taking the time to leave John this wonderful review! Providing quality and efficient service is always our goal, and we are pleased that his efforts consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to continue serving you and your automotive needs for many years to come! Safe travels!

November 20, 2021

Geat dealership I purchased a car from Arash he has been so helpful I recommend this place to evryone More

by Kimhh0601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Tamaddonzia
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Nov 22, 2021 -

Crown Acura responded

Kim, Thank you so much for your 5-star review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Arash provided you with top-notch service throughout your visit. Congratulations on your new vehicle! Safe travels!

November 20, 2021

Kyle was amazing to work with! He found the perfect car for me. Quick, efficient, and made things super easy! More

by Kaywflute
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Vonnes
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Nov 22, 2021 -

Crown Acura responded

We are so glad that Kyle could get you into your perfect vehicle- while providing you with a seamless and remarkable experience! It is our pleasure to assist you in any way possible. Thank you so much for your excellent review! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

November 19, 2021

Ashley is an excellent sales rep. She understands the customer and sold me two brand new cars in just one month. As always thank you Crown Acura for employing excellent people. More

by kfox1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Crown Acura responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Ashley provided you with the A+ service that you so much deserve! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your two new vehicles- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

November 19, 2021

Bart Bartley has been our service representative since we started with Crown Acura. We are on our second MDX, and happy to have Bart as our service contact. He is professional and insures the best possible More

by mbarnes66
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Crown Acura responded

Thank you so much for leaving Bart this wonderful review! Providing a top-notch experience is always our goal, and we are delighted that Bart's efforts could consistently meet your satisfaction. He will be honored to know that you greatly appreciate his service. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 19, 2021

John Shaw has been excellent to work with. Always positive and professional. His attitude is a differentiator More

by dk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
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Nov 19, 2021 -

Crown Acura responded

We are so glad that John could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! he will be honored to hear of your very kind words. We wish you the safest of travels until we meet again!

November 19, 2021

John Shaw has been taking care of my 2003 RL for 10 years. I value our relationship and I am grateful for his suggestions and support. More

by manardgoette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Crown Acura responded

Thank you for taking the time to leave John this amazing review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that he consistently provides you and your vehicle with great care. He will be delighted to know that you deeply value his service. Please drive safely, and do not hesitate to let us know how John and the team may be of further service to you in the future.

November 19, 2021

Awesome service. Bart is always fast but takes time to explain all issues and answer question, straight to the point, no pressure. You do not fell you are being pressure to do more than what is needed fo More

by rolando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Crown Acura responded

Rolando, Thank you so much for your positive review! Providing a pressure-free and remarkable experience is always our goal, and we are pleased that Bart's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

November 18, 2021

Car battery was bad, got a 2nd jump that weekend and had to come in and hour before my scheduled appointment and was a time crunch w/ work. John Shaw graciously accepted my car early and got me on my way ju More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Crown Acura responded

Chris, Thank you so much for your 5-star review! We are so glad that John could get your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 18, 2021

I needed assistance in changing my key battery. Bart Bartley immediately offered his assistance. He changed the battery and then checked that key was properly working. Excellent customer service. More

by lynn4us33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Crown Acura responded

Thank you for sharing the positive experience you had with Bart! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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