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Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

December 10, 2021

John Shaw is back at it again with the excellent service! Always helped me since my first visit and makes me feel heard! Thanks Crown Acura for having such an awesome person on your team! More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Crown Acura responded

Daniel, Thank you for taking the time to leave John this excellent review! Providing top-notch service is so important to us, and we are so glad that his efforts could consistently meet your satisfaction! He will be honored to hear of your kind words and to know that you deeply value his assistance. We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 10, 2021

Very clean and friendly dealership. We were regularly kept advised of our service by Julian Bitar. More

by Bllrdck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Dec 10, 2021 -

Crown Acura responded

Thank you for your 5-star review! We are so glad that Julian took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 09, 2021

Julian Bitar at Crown Acura is great in the Service Department. Julian has been working with me to keep my Acura performing at a high rate of excellence. I can honestly say that I would continue to hav More

by David T Hite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Dec 09, 2021 -

Crown Acura responded

David, Thank you for taking the time to leave Julian this wonderful review! Julian will be honored to hear of your kind words and to know how confident you are in his efforts. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in the years to come!

December 09, 2021

Love the customer service from the sales team and service team! Everyone is very professional and they go over and beyond to make sure you are happy with your service. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Crown Acura responded

Susan, Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are delighted that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels. Please do not hesitate to give us a call if we may ever be of further service to you in the future!

December 08, 2021

I won't be a car anywhere but here. Customer since 1999. I love my 2018 Acura TLXV6. Richard and Sophie are great salepeople and plain great folks. Cheers! More

by Pandypogz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Crown Acura responded

Thank you so much for your amazing review! We are thrilled that Richard and Sophie provided you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

December 07, 2021

Excellent knowledge and professionalism. The purchase was seamless and handled with care Glad we decided to go with Crown More

by crbuell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Crown Acura responded

Thank you for your 5-star rating! Providing a seamless and exceptional experience is always our goal, and we are pleased that our efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 06, 2021

Richard was great to talk with. Helped us through everything we needed to know. The whole process went so smooth we had most of our information already in and took less time o the day we picked up ou More

by stevendr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophie Morris an Chris Eaton
Dec 07, 2021 -

Crown Acura responded

Steven, Thank you for taking the time to leave us this wonderful review! Providing a seamless and exceptional experience is always our goal, and we are thrilled that Richard's and the team's efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 04, 2021

Took our MDX in for routine service. Bart, who has been our service advisor for many years, was just as polite, friendly and honest as he always is. The work was done on time, and within the estimated cos More

by PMAASDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Acura responded

Thank you for taking the time to leave us this positive review! Providing quality and efficient service is so important to us, and we are overjoyed that Bart's efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

December 04, 2021

I have worked with Bart for several years now and I am never disappointed by his professionalism and support. More

by guzzinoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Acura responded

Thank you so much for your 5-star review! We are honored by your continued business, and we are thrilled that Bart consistently provides you with top-notch service! Your satisfaction means so much to us. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

December 03, 2021

Today when I came in I forgot that my appt was scheduled for another day but John having great customer obsession made a way to fit me in and also got me out with time to spare. I have to say over the last More

by Julian.phillips8352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Acura responded

Julian, Thank you so much for your excellent review! We are so glad that John consistently provides you and your vehicle with great care throughout your visits. He will be honored to know that you greatly value his service. We wish you safe travels, and we hope to continue serving you and your automotive needs for many years to come!

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