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Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

December 17, 2021

I had a great experience at Crown Acura. Kyle was great to work with and always responded to emails in a timely manner. Definitely recommend this dealership! More

by Maria S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Vonnes
Dec 20, 2021 -

Crown Acura responded

Maria, Thank you so much for your excellent review! We are so glad that Kyle provided you with the quality care that you so much deserve! We are honored to have earned your kind recommendation. If there is ever anything more that Kyle and the team may help you with, please do not hesitate to give us a call!

December 16, 2021

My experience with Crown Acura was excellent as always. They are friendly, professional, and service is spectacular. Bart always takes care of me and informs me of any issues. I enjoy working with Bart. More

by stephanieh.howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Crown Acura responded

Stephanie, Thank you so much for your wonderful review! We are so glad that Bart consistently provides you and your vehicle with exceptional care! It is our pleasure to serve you. We wish you the safest of travels. We hope that you continue to chose us for all of your future automotive needs!

December 14, 2021

Took ownership of the process and intervened on my behalf to provide the most complete service experience possible. More

by mattjmay.fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Dec 14, 2021 -

Crown Acura responded

Thank you for leaving Julian this excellent review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!

December 14, 2021

Always receive excellent service. My service manager, John Shaw is knowledgeable, honest, courteous and professional. I trust that he won't try to sell me services that I don't need. He always goes the More

by pabranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Crown Acura responded

Thank you so much for your wonderful review! John will be honored to hear of your kind words and to know that you deeply value his service! We hope to continue serving you and your automotive needs for many years to come! Safe travels!

December 13, 2021

My experience with Crown Acura has been nothing but exceptional. The staff was awesome. Arash went above and beyond to help. More

by Cylinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris eaton, Arash Tamaddonzia
Dec 14, 2021 -

Crown Acura responded

Cylinda, Thank you for leaving Arash this awesome review! We are pleased that he could be of assistance to you and provide you with the top-notch experience that you so much deserve. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

December 13, 2021

We just picked up our 2022 MDX A-Spec. We had a great experience with Gary Scott and Sophie Morris. While Crown was not the closest Acura dealer, nor was it where we bought our last Acura, they offered More

by Bill & Jodi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Dec 14, 2021 -

Crown Acura responded

Bill and Jodi, Thank you so much for your wonderful review! We are honored to have had the opportunity to do business with you, and we are thrilled that we could provide you with the perfect vehicle, deal, and overall experience! We congratulate you on your new Acura- on behalf of the entire team. Please drive safely, and do not hesitate to give us a call if we may be of further assistance to you in the future!

December 13, 2021

John Shaw of Crown Acura is a great guy. He is well informed, provides great advice and keeps his word. He's not pushy and tries to keep you the customer, satisfied. Glad I take my car to him. I know I More

by myron.kowalski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Crown Acura responded

Myron, Thank you for leaving John this excellent review! He certainly is a wonderful asset to our team, and we are delighted to know that he took such great care of you. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how John and the team may be of further assistance to you!

December 13, 2021

Thanks to my service advisors Logan Lane and Julian Bitar; they helped me expedite my last minute appointment with an extra service included on time and perfect. Thanks! More

by rakattak20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Dec 14, 2021 -

Crown Acura responded

Thank you for leaving Logan and Julian this 5-star review! We are pleased that they could get you and your automotive needs efficiently taken care of. It is our pleasure to assist you. Please do not hesitate to give us a call if there is anything more that our team may help you with!

December 12, 2021

I have had my 2018 Acura service at Crown Acura for over three years. I live about 45 to 1 hr away, but it is worth it. Julian Bitar is great and very professional. I mainly travel that far because More

by jdscarcel44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Dec 13, 2021 -

Crown Acura responded

Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Julian consistently provides you with the A+ service that you so much deserve! He will be delighted to hear of your very kind words. We wish you the safest of travels until we meet again!

December 12, 2021

We had a great experience starting from booking a car to delivery of a car. Gillian explained us each and every details about the features of our MDX 2022. She is very kind and has lots of patience to answe More

by Priyansh Shah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Crown Acura responded

Priyansh, Thank you for taking the time to leave Gillian this wonderful review! We are so glad that she provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new 2022 Acura MDX- on behalf of the entire team!

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