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Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

February 10, 2022

John is the best! Always greeted with a smile, well informed, and works with me until the service begins and ends. I prefer to do business with him I trust his competence! More

by kimvmcintyre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

Kim, We are happy to hear that John consistently takes great care of you throughout your visits. He will be delighted to know how confident you are in his efforts! We thank you for your positive review and we wish you the safest of travels until we meet again!

February 10, 2022

Bart Bartley is our Service Lead. He took the time to explain everything that would happen and an estimate of the cost. Very friendly service and a nice clean vehicle at the end of the process More

by allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

Allan, Thank you for sharing the positive experience you had with Bart! We are happy to hear that he took great care of you throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 10, 2022

Julian Bitar, service consultant, thorougly reviewed what was covered, the time it would take, and the cost. He nailed it!! More

by AcuraJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Feb 10, 2022 -

Crown Acura responded

Offering thorough and efficient service is so important to us, and we are pleased that Julian provided you with nothing less! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

February 09, 2022

I’ve leased many cars from Crown Acura and from Chris Duncanson in particular. There is a reason I keep retiring to see Chris. He’s the best car salesman I’ve ever met. He doesn’t pressure you and explai More

by Hurcaneman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Hutchinson
Feb 10, 2022 -

Crown Acura responded

Thank you so much for your excellent review! We are honored by your continued business, and we are overjoyed that Chris consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

February 09, 2022

Friendly and Reliable Service at Crown Acura! This is the second time I came in to the dealership with an emergency situation with my 2008 Acura. From the moment I pulled in I was greeted and the service wa More

by ngauntt083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Feb 10, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Julian and Logan took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

February 09, 2022

We recently purchased an RDX from Crown Acura. Our initial salesperson had retired between the time we ordered the vehicle and the delivery of the vehicle. We then were paired with Rich Morris and he More

by ks
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

We are pleased that Richard took great care of you. He will be honored to have earned your kind recommendation! We thank you for your feedback, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Wishing you the warmest congratulations on your new Acura RDX- on behalf of the entire team!

February 08, 2022

Always a pleasure to work with Sophie Morris and Rich Morris. Once again Sophie got a great deal on a new MDX just in time as my current lease was ending. Such a great person to work with. Rich is always More

by DaynaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Crown Acura responded

Dayna, Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are delighted that Sophie and Richard provided you with the A+ service that you deserve! We wish you the warmest congratulations on your new Acura MDX- on behalf of the entire team! Safe travels!

February 08, 2022

John Shaw is always so helpful when I need to come in for service. Today I brought in my new MDX due to an issue with the radar being obstructed. He was quick to get it corrected and get me out the door. Alw More

by DaynaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Crown Acura responded

Dayna, Thank you so much for your positive review! We are so glad that John could get your automotive needs taken care of during your recent visit. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

February 08, 2022

The financing piece is always the slowest process. Not at Crown Acura. Jay did a great job getting us in and out in no time at all. Always a great experience at Crown Acura, top notch employees. More

by DaynaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Crown Acura responded

Dayna, Thank you for sharing the positive experience you had with Jay! We are happy to hear that he provided you with a seamless, 5-star experience! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

February 07, 2022

MY SALES GUY, RICH MORRIS WAS SUPER KNOWLEDGEABLE. I HIGHLY RECOMMEND HIM ! THE CAR IS AWESOME ! More

by ALJACKSR
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Crown Acura responded

Thank you for taking the time to leave Richard this 5-star review! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. On behalf of the entire team- we wish you the warmest congratulations on your new vehicle! Safe travels!

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