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Crown Acura

Clearwater, FL

4.9
3,408 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,408 reviews

March 24, 2022

Julian Bitar is a first-class professional! He provides frequent updates and is knowledgeable and courteous. It’s been an absolute pleasure working with him each time I take my car in for servi More

by J.Williams
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Mar 25, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! We are so glad that Julian and Gillian provided you with the A+ service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

March 23, 2022

Bart Bartley is a prime example of GREAT Customer Service. Bart kept me informed of my service progress, was courteous and very professional. Thank you Bart and to Crown Acura/Clearwater! More

by kclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berto
Mar 24, 2022 -

Crown Acura responded

Thank you for taking the time to leave Bart this positive review! Providing top-notch service is so important to us, and we are pleased that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

March 22, 2022

Gillian made the transition of buying a new vehicle seamless. Her knowledge of the vehicle was impeccable. She followed up to make sure was ok and answered any questions i had. I would highly recommend More

by joelkrasnosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Crown Acura responded

Joel, Thank you for taking the time to leave Gillian this wonderful review and recommendation! Providing a seamless, 5-star experience is always our goal, and we are delighted that her efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

Mar 22, 2022 -

joelkrasnosky responded

Im enjoying my new vehicle and Gillian is a big help to answer any questions.

March 22, 2022

Chris was amazing and we appreciate all the great communication throughout our purchase. We love our new MDX! More

by Jilldpeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Crown Acura responded

Jill, Congratulations on your new Acura MDX! We are happy to hear that Chris provided you with the quality service that you deserve. We greatly appreciate the opportunity to work with you. Thank you so much for your positive review! We wish you the safest of travels- on behalf of the entire team!

March 21, 2022

Many thanks to the Crown team but particularly Arash. His positive and accommodating style met my needs perfectly. He gently led me to acquire what I was looking for along with educating me on the vehicl More

by Pat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arash Tamaddonzia
Mar 22, 2022 -

Crown Acura responded

Pat, Thank you for sharing the positive experience you had with Arash! We are so glad that he provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

March 21, 2022

While online, I found a 2009 BMW Z4 advertised. When I went in to look at the car, I was met by Berto Berrios. He was very professional. Due to this not being a BMW dealership, his knowledge about More

by 2009 Red Z4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berto Berrios
Mar 22, 2022 -

Crown Acura responded

Thank you so much for your positive review! We appreciate the opportunity to work with you, and we are glad that Berto, Sophie, and Logan took great care of you. Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

March 21, 2022

I used the online portal to build and complete my purchase. The process was very easy and the live support provided by our salesperson, Berto, was extremely helpful. I only needed to go to the deale More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Berrios
Mar 21, 2022 -

Crown Acura responded

Eric, Thank you so much for your positive review! Providing a seamless, 5-star experience is always our goal, and we are delighted that Berto's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

March 18, 2022

Julian Bitar in service always makes my service appointments as accommodating as possible in every way, from convenience to financially. The whole service dept. has always worked with me over the y More

by trev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Mar 18, 2022 -

Crown Acura responded

Thank you so much for your amazing review and recommendation! We are honored by your continued business, and we are so glad that Gillian and Julian provided you with the A+ service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

March 17, 2022

John Shaw was simply fabulous, meticulous in detail, excellent communicator and stellar follow up. Such a great guy! More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Crown Acura responded

Cindy, Thank you for leaving John this 5-star review! We are so glad that he provided you with top-notch service throughout your visit. We hope to see you again the next time your vehicle is ready for service Safe travels!

March 17, 2022

One of the best experience I’ve ever had at a car dealership. Customer service was A+. Thank you John at Crown Acura. I will definitely be back. More

by Pnwood94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are happy to hear that John provided you with the A+ service that you so much deserve! We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!

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