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Crown Acura

Clearwater, FL

4.9
3,430 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,430 reviews

June 12, 2022

The Crown Acura Service department is amazing and provides excellent customer service. They do great work and make your auto service needs seamless. More

by Ben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Crown Acura responded

Ben, Thank you for your 5-star rating! We are delighted that our team took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 11, 2022

This was my second vehicle from Crown Acura and I will buy another in the future. I purchased my Acura MDX with the assistance from Ashlee Proefke who is an absolute delight to work with. She is extremely More

by Leslieanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Husarenko
Jun 13, 2022 -

Crown Acura responded

Leslie, Thank you so much for your wonderful review! We are honored by your repeat business, and we are overjoyed that Ashlee provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We wish you the safest of travels until we meet again!

June 11, 2022

If you are considering working with Crown Acura, Toby is your man! He helped me pick out exactly what I was looking for and avoid what I was not. Great experience with Sophie's team!! More

by george3putt
Recommend Dealer
Yes
Employees Worked With
Toby Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Crown Acura responded

George, Thank you so much for your positive review! We are so glad that Toby took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

June 10, 2022

The dealership was very clean and everyone I came in contact with was very friendly. I am very thankful to Scott Martin for referring to go to Crown Acura-as I am new to the area, and to Logan Lane for More

by Lisa71574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Crown Acura responded

Lisa, Thank you so much for your positive review! We are so glad that Scott and Logan took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 09, 2022

Ashlee helped me get out of my lease early and made the whole process smooth and easy! I would recommend her to everyone looking for a new vehicle More

by Taylorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Crown Acura responded

Taylor, Thank you so much for your wonderful review! We are delighted that Ashlee could provide you with a smooth and efficient experience and she will be honored to have earned your kind recommendation! Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

June 07, 2022

I always have a positive and straight forward experience when I go in for my required services with Bart. More

by Chrissyac90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are happy to hear that Bart consistently provides you with a smooth, top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 05, 2022

This was the best encounter and least stressful car buying experience I have ever had. My saleslady, Gillian Barnes, was great! In fact, I don't even like using the work saleslady as there was no "sell More

by ekopub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are delighted that Gillian could provide you with a top-notch experience, and she will be honored to know that you greatly valued her assistance. We wish you safe travels and we look forward to an opportunity to work with you again in the future!

June 04, 2022

I deal with John shaw he was excellent customer service the service was on top notch and I would recommend it to anyone that needs to get the job done through him an Acura More

by Davieq16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Davieq16 responded

I deal with John shaw he was excellent customer service the service was on top notch and I would recommend it to anyone that needs to get the job done through him

Jun 06, 2022 -

Crown Acura responded

Thank you for leaving John this positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 03, 2022

I had a great experience with the service on my Acura MDX. Bart Bartley provided a great overview estimate when I dropped it off, and he kept me well apprised of issues discovered. I never felt pressur More

by reidemiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Bart's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 03, 2022

Bart Bartley took care of all my concerns and really pays attention to the details.! He is always on top of everything ! Thanks Bart. Only wish Crown Acura could have a driver take me to my home if I hav More

by brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Crown Acura responded

Brady, Thank you for leaving Bart this positive review! We are so glad that he took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

Jun 06, 2022 -

brady responded

Yes I called Bart today and left a message that the engine seems to hesitate when pressing on the gas pedal since my service. I am still waiting for a return call so I can have the mechanics at Acura check on what is causing this issue. Judy Brady June 6, 2022 Monday

Jun 07, 2022 -

Crown Acura responded

June, Thanks for letting us know and for taking my call. We have you scheduled to take a look this week. We'll see you then! Scott Wienke, Service Manager

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