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Crown Acura
Clearwater, FL
3,377 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,377 reviews
January 01, 2011
Steve has consistently made me feel like the only customer the Crown Acura has. He is extremely professional and friendly. Steve makes sure to stay in touch with me and let me know how the repairs customer the Crown Acura has. He is extremely professional and friendly. Steve makes sure to stay in touch with me and let me know how the repairs on my car are going. He also checks with me to keep me aware of all prices. Please let Steve know how much he is appreciated. More
by Dr.KenPereira
Employees Worked With
Steve Lessard
Helpful December 16, 2010
I can not say enough good things about the service I recieved. Brian and Steve both assisted me and were thorough and patient as well as polite! Unfortunately service like this should be standard for recieved. Brian and Steve both assisted me and were thorough and patient as well as polite! Unfortunately service like this should be standard for all businesses but I don't see it much anymore. Brian and Steve not only took care of my car - they were able to find and fix things that I forgot to mention. I know the technicians also had a part in this and I want to mention how great the car ran and looked afterwards. Great service from everyone at Crown!!! Thanks again Brian and Steve!!!! More
by dn72701
Employees Worked With
Brian and Steve in Service
November 22, 2010
Sophie and the team made the deal so easy and fast. They gave us a good price and trade-in value in a timely and stress free experience. Very happy with car! I felt blessed to work with Sophie. Our last e gave us a good price and trade-in value in a timely and stress free experience. Very happy with car! I felt blessed to work with Sophie. Our last experience (different dealership) was so unpleasant, I was dreading buying another car. Very friendly staff, they truly wanted what was best for us. More
by deenadd
Employees Worked With
Sophie (salesman )and Ken (finance)
November 14, 2010
John was extremely helpful in getting my vehicle serviced and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I and taken care of. He went above and beyond my expectations. Crown Acura is now my dealership of choice due to the level of service I received. I will gladly purchase future vehicles there and will definitely recommend to family and friends. More
by jmperry
November 12, 2010
John Shaw has been my service advisor for about 8 years. He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider He is always professional, courteous, and provides great service. While I did not originally buy my car from Crown Acura, I will definitely consider this dealership when it is time to replace my current vehicle. More
by mikrob
November 11, 2010
Larry Rodgers and Randy Barkley who I'm sure are two very Larry Rodgers and Randy Barkley who I'm sure are two very busy individuals at Crown Acura, being as that the positions they hold are of upper manag Larry Rodgers and Randy Barkley who I'm sure are two very busy individuals at Crown Acura, being as that the positions they hold are of upper management and come with abundant responsibilities, have gone the extra mile for my family. I experienced some distatste for a certain employees customer service but the high standards that Larry and Randy as well as Crown Acura as a Company believe in, ultimately won me over as a customer for a second time. No need to get into details as just the simple acknowledgement of my issue being of great importance to them was enough to wipe away any possible blemish that I might of carried with me. Gentlemen you are in those positions for a reason and Crown Acura is lucky to have you. Thank You. Highest Gratitude & Respect Travis A. More
by tbaarmy5
Employees Worked With
Larry Rodgers & Randy Barkley
October 30, 2010
Not your typical car buying experience!... in a GREAT way. Purchacing a car from Crown Acura was simple and easy. My sales person, Ryan Sanders was patient, accommodating and reasonable when it came to t way. Purchacing a car from Crown Acura was simple and easy. My sales person, Ryan Sanders was patient, accommodating and reasonable when it came to trading in my lease for a used vehicle. I highly recommend working with Ryan Sanders. Coming from a person who isn’t trusting of sales people and believes they all …especially car salesmen have a counter agenda, Ryan’s frank, confident and light-hearted approach was comforting. I feel great about my purchase, and the process for buying. Thanks Crown Acura!... and especially Ryan. More
by blenglet
Employees Worked With
Ryan Sanders
October 17, 2010
BRIAN WENT TO BAT FOR ME WITH THE MANUFACTURERS REP TO GET MY TRANSMISSION REPLACED AT A HUGE DISCOUNT. HE ALSO SAW TO IT THAT I HAD A LOANER TO USE FOR THE WEEK THAT MY CAR WAS BEING SERVICED.THE SERVICE GET MY TRANSMISSION REPLACED AT A HUGE DISCOUNT. HE ALSO SAW TO IT THAT I HAD A LOANER TO USE FOR THE WEEK THAT MY CAR WAS BEING SERVICED.THE SERVICE DEPARTMENT AT CROWN IS BY FAR THE BEST IN ALL CATEGORIES IN MY OPINION. More
by jdrewett
Employees Worked With
BRIAN GRAHAM
October 17, 2010
JOHN ALWAYS TAKES GOOD CARE OF ME. HE GETS ME IN AND OUT QUICKLY. hE IS ALWAYS DOING HIS BEST TO SAVE ME MONEY. A while ago I had my job eliminated due to Medicare reimbursement cuts. When my car came OUT QUICKLY. hE IS ALWAYS DOING HIS BEST TO SAVE ME MONEY. A while ago I had my job eliminated due to Medicare reimbursement cuts. When my car came in for service it needed some major work. Obiviously loosing my job and everything I didn't have the money and John worked with me on it so that I could get the service work done at a reduced amount. He always makes me feel like I am a very special customer. He is the only one at the dealership that I will deal with. More
by jdrewett
September 28, 2010
This was my first experience with Crown Acura's service department. A friend recommended John Shaw who she has worked with for a very long time. I was greeted immediately. I just needed a battery but compa department. A friend recommended John Shaw who she has worked with for a very long time. I was greeted immediately. I just needed a battery but compared with prior car service centers i have been to, this place far exceeded my expectations. Service was friendly and prompt. More
by docflipper
