Crown Acura

Took our daughter's 2006 Nissan Altima in for service. Dealt with John "JJ" Johnson (GSM)(previous dealings with JJ have been pleasant and produced satisfactory results), and Steve Stidam in Service. Bot Dealt with John "JJ" Johnson (GSM)(previous dealings with JJ have been pleasant and produced satisfactory results), and Steve Stidam in Service. Both gentlemen were cooperative, speedy with diagnostics and information, and easy to work with. I highly recommend this dealership because they treat their customers like family and with respect and cooperation, ensuring a "win-win" for all concerned. More

I had an appointment to test drive an MDX on Monday 10/22. Sophie Morris stepped in and did an excellent job on selling me on the MDX. Knowledgable, Professional, Friendly Service. She is a great a 10/22. Sophie Morris stepped in and did an excellent job on selling me on the MDX. Knowledgable, Professional, Friendly Service. She is a great asset to your Dealership ! Dan Morris helped me in the process as well. I used to own a 1996 TL which I had for ten years. Brought it to your dealership for service. Great to see that John Shaw is still with you in the service Dept. Now I will be coming back with an MDX (hopefully not to often) after having a Toyota Avalon for the last 5-1/2 years. I love the way the MDX Drives. Just wish it had better gas mileage ratings. Maybe you will offer a Hybrid version in the future. I really wanted Michelin Tires though. So far I am very happy to be back with Acura. More

I have been in the market for a new SUV for my wife for about a week to replace our aging Toyota Land Cruiser. After a week of reading reviews on all mid-size SUV's I decide to follow the recommendation of about a week to replace our aging Toyota Land Cruiser. After a week of reading reviews on all mid-size SUV's I decide to follow the recommendation of my next door neighbor and test drive an Acura. We visited Crown Acura and were promptly greeted by John Pearson, and after 15 minutes with him I was convinced I would buy a vehicle from John. He took the time to explain to my wife and I the in's and out's of the 2013 Acura RDX. John was very patient and extremely informative, answering all of mine's, and my wife's questions. Because we still had other vehicles to consider, we parted but in the back of my head I was convinced I would comeback to the Acura RDX, to Crown Acura and to John if the time came to purchase our next vehicle. And that is exactly what we did. I can say John Pearson is not the reason we bought the Acura RDX, but he is the reason we bought it at Crown Acura. I will definitely recommend him and the dealership to my friends and family and I can also attest to the great experience we had with salesman Larry Skeens, Dan Morris, and the finance department at Crown Acura...they managed to get me a better deal than my credit union did for the financing. In my book, I would definitely buy another car in the future from Crown Acura. More

This has definitely been the best car buying experience I have ever had in my life thus far. Richard Morris and Dan Morris were both very professional and hassle free. My father and I both had an enjoyable have ever had in my life thus far. Richard Morris and Dan Morris were both very professional and hassle free. My father and I both had an enjoyable experience and recommend this dealership to anyone looking for a great car buying experience! More

We bough an Acura ILX, 6 speed manual at Crown Acura. The Employees were extremely helpful to us in making our decision, and they were very friendly and accommodating to our request, specially Mark Purcell, Employees were extremely helpful to us in making our decision, and they were very friendly and accommodating to our request, specially Mark Purcell, Dan Morris, and Keith Amaral who we got the opportunity to deal with personally. The process was done in a timely manner and the staff was very upfront and honest with us. They thoroughly explain all the features and warranties of the car and answer any questions we had. I would definitely recommend Crown Acura to anyone looking to buy an Acura or a luxury car. Thank you Crown Acura for all the help in making our decision and the staff we work with for making the process very clear and answering any of our doubts. Joel More

By far one of the best customer service experiences I have had in a long time! Chris Duncanson showed great professionalism and was exceptionally helpful during our buying process. Our recent visit to th have had in a long time! Chris Duncanson showed great professionalism and was exceptionally helpful during our buying process. Our recent visit to the service department was just as impressive as the experience we had with the sales department. Steve in the service department was easy to talk to and very helpful. They have exceeded my expectations and have created a raving fan! Thanks Crown Acura! More

Who would think having one's vehicle serviced would be such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. such a pleasant experience. Jonh Shaw made my experience a pleasure. I was very impressed by customer service that seemed so genuine and thorough. I will request John Shaw as my service go to person at Crown Acura. More

John Shaw uses his knowledge and integrity in this specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family. specialized area of Acura Car Repair. I trust Crown Acura and John Shaw to treat my car like family. More

Todd Barnett in the parts department is the absolute best in his department. Our business always talks to Todd directly because of his knowledge and exceptional service. Thank You Todd! in his department. Our business always talks to Todd directly because of his knowledge and exceptional service. Thank You Todd! More

This is our fourth Acura. We have nothing but positive feelings describing our experience with the dealership and particularly Richard Morris. We had priced the car elsewhere and found the salesmen to be feelings describing our experience with the dealership and particularly Richard Morris. We had priced the car elsewhere and found the salesmen to be less than honest. More