Crown Acura

Love John Shaw...I have been taking my Acura to him for many years - Finds the problem, fixes the problem. Service exceptional, personal attention exceptional. Marcia many years - Finds the problem, fixes the problem. Service exceptional, personal attention exceptional. Marcia More

I had to bring my TL in for product issues. My TL was out of warranty. Not only did John Shaw and the Director work with Acura about my concerns, they were able to get Acura to help with the cost. Whe out of warranty. Not only did John Shaw and the Director work with Acura about my concerns, they were able to get Acura to help with the cost. When buying a car it's important to know you are in good hands on the service side. Because of the good service and Acura standing by their product. I will always get my Acura serviced at Crown Acura. More

The people there are friendly and knowledgeable. They are very efficient. I was in and out with a loaner, with all paperwork ready for me as soon as I got there. As a VERY busy businessman, I can't aff are very efficient. I was in and out with a loaner, with all paperwork ready for me as soon as I got there. As a VERY busy businessman, I can't afford to lose lots of time. They were fast and efficient, and I couldn't be happier with the experience. Bart Bartley was the agent who assisted me today. He was busy when I first got there, so the others worked on helping until he was ready to take-over. Their teamwork was absolutely brilliant to see. I will continue to use Crown Acura, and continue to buy my cars there. More

I did a lot of shopping around but my car buying experience at Crown Acura turned out to be exceptional. Master saleswoman Gillian Barnes was a pleasure to deal with. She greeted me in the showroo experience at Crown Acura turned out to be exceptional. Master saleswoman Gillian Barnes was a pleasure to deal with. She greeted me in the showroom with a smile and didn’t stop smiling until I drove off the lot several hours later in a new Acura RLX. I didn’t make the process quite that easy, there were lots of question about features of the Acura, should I finance or lease, then there were two test drives, but she was helpful and easy to work with throughout the process. Then Gillian made me an offer I could not refuse, so I didn’t. Keith, in the finance office, is a proud US Navy veteran who I could relate to, was well organized and efficient making the paperwork portion of the deal painless. Overall dealing with Gillian, Keith and others at Crown Acura was my fantasy car buying experience. More

It is always a pleasure stopping in at Crown Acura. My visit today was just for some regularly schedule maintenance. Dan Victory took the time to give me thorough explanation of the work done as well as t visit today was just for some regularly schedule maintenance. Dan Victory took the time to give me thorough explanation of the work done as well as the upcoming maintenance schedule and has worked with me to acommodate my hectic schedule. It is this level of personal experience that I have come to appreciate that I have not had with previous vehicles that I have owned. Thanks! More

The primary individuals I have dealt with at Crown Acura of Clearwater throughout the last 10 years have proven to me to be highly professional, highly motivated, trustworthy individuals - specifically Chri of Clearwater throughout the last 10 years have proven to me to be highly professional, highly motivated, trustworthy individuals - specifically Chris Duncanson, my Sales Consultant, and John Shaw, my Service Advisor – who both excel in their respective areas of sales and service. I just purchased my 3rd Acura MDX from Crown Acura, a 2014 Acura MDX AWD Tech, and could not be happier. My sales consultant, Chris Duncanson, was and is always extremely helpful, supportive, patient, and understanding. He is knowledgeable of his products and his receptiveness to any and all questions along with his desire to answer them all, no matter how big or small, gives me the freedom to feel safe knowing he is representing me with no pressure. During my latest sales experience, I was most interested in the AWD version of the 2014 MDX of which there was none available at the dealership to test drive – evidently they are somewhat rare in Florida! But being the exemplary salesman he is, Chris came to work early the next day to track one down and have delivered to his dealership for me to see and drive that day. Through his efforts I was able to confirm my choice and obtain exactly the vehicle I wanted, for which I am grateful. Keith Amaral, the Finance Manager, worked steadfastly to put the deals together for my last 3 purchases while patiently explaining the process, the options, and the numbers. Now I look forward to continuing my relationship with their service department through John Shaw, my Service Advisor, who has always treated me with the utmost respect and has always taken care of my vehicles properly, thoroughly and never with an upsell of unnecessary maintenance as some service departments do. Through my experiences of the work ethics exhibited by all these individuals, I have developed a true respect for them and fully trust their guidance. I feel confident I can continue to receive excellent service of my vehicle at Crown Acura and will return to Chris Duncanson when upgrading in the future! More

I have been getting my car serviced with Crown Acura for almost 2 years now and I wouldn't even consider going anywhere else. The reason i keep coming back is for Victory, Dan Victory that is! He is genuine almost 2 years now and I wouldn't even consider going anywhere else. The reason i keep coming back is for Victory, Dan Victory that is! He is genuine and provides a marvelous customer service experience. I feel VICTORIOUS every time I leave Crown Acura. He is an asset to this company and is the main reason why I keep coming back. I had an appointment and was in and out in a timely manner! I recommend Dan to all who are looking for great and honest service. Yours Truly, Luis Santos More

I have owned 2 Acura TL's a 2003 and my current vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service fro vehicle is a 2007. I have had my cars serviced at Crown Acura for at least for the past 8 years and have experienced outstanding customer service from my Service Advisor, Daniel Victory. Dan Victory is one of the most honest service advisors I've done business with ever. He goes out of his way to make sure that you are completely satisfied when you leave the dealership and also is straight up front with you on what needs or doesn't need to be fixed on your car. If you are an Acura owner, I would recommend that you go see Dan Victory at Crown Acura for your service. You will be a completely satisfied and a happy customer. Awesome service. David Layne Clearwater, FL 33761 More

This is the second Acura I have leased. My experience with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professi with John Shaw in the Service Department has always been exemplary. I even looked to him for advise on leasing my present Acura. John is a professional who's opinion I trust and value. Many thanks to him for continuing to make my Service Appointments quick and easy. Sandra Smith More