Crown Acura | Page 323

Welcome help with nav update I purchased the navigation update from Acura. It turned out that to update the nav on my 2014 RDX was unnecessarily complicated. I called Crown Acura I purchased the navigation update from Acura. It turned out that to update the nav on my 2014 RDX was unnecessarily complicated. I called Crown Acura and they said to bring the car in. Bart Bartley was the service representative I worked with and he was very helpful with getting the update uploaded into the nav system. I appreciated the help he gave me with the update and will continue to bring my RDX to Crown for service. More

Enjoyable Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just wen Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just went back and traded our other car for a RLX. Not only Jillian was great but Sue Ellen (sales mgr) and Dana (finance) was equally as good. Jillian is on top of everything from the minute you walk in to the the time you leave, the reason we went to Crown Acura was from reading reviews and seeing Crown was loved by everybody. I was blown away with the whole organization !! What a match quality vehicles, top quality employees. No brainer, go to Crown Acura More

Recent Purchase of Certified Pre-Owned 2015 MDX w/Tech pkg This is the third MDX we've purchased from Crown, and specifically, Chris Duncanson. We always return to him and the dealership, because they are foc This is the third MDX we've purchased from Crown, and specifically, Chris Duncanson. We always return to him and the dealership, because they are focused on optimum customer service and a fair deal. Chris went above and beyond to make sure we were satisfied with this particular vehicle. We just came off a road trip and loved it--the '15 MDX Tech package. Not only does it now allow regular unleaded (!!), but I logged an average MPG of 26.2. Pretty big step up, as well as all of the safety features available. I have to say, I'm a little annoyed at the limiting of functions on NAV entries when the vehicle is in motion. I understand the importance of safety, but it seems as though there should be some acknowledgement that then allows regular inputs. Perhaps a weight sensor in the passenger seat to affirm that there is indeed a passenger who is making the inputs--not the driver.. In any event, we are very pleased with Crown and with Chris in particular, which is why we keep coming back. Dana in finance was terrific, too, and beat our credit union with a verrry competitive rate. More

3rd purchase with Crown Acura I have always been in the opinion that car dealers are a dime a dozen. That is not the case at Crown Acura. For 5 years Sophie Morris has been my sale I have always been in the opinion that car dealers are a dime a dozen. That is not the case at Crown Acura. For 5 years Sophie Morris has been my sales associate. Sophie goes over and beyond her professional obligation to make a customer feel special. Whether it is is sales or service, I always have a positive experience at Crown Acura. More

Fantastic experience all around I bought a new 2015 Acura RDX here and couldn't be happier with the experience. This was my first visit to Crown Acura and also my first Acura. Chris I bought a new 2015 Acura RDX here and couldn't be happier with the experience. This was my first visit to Crown Acura and also my first Acura. Chris Duncanson was extremely patient, honest, knowledgeable, and an absolute pleasure to work with. We felt zero pressure. This was the first time I've ever purchased a car and left the dealership feeling 100% satisfied with how I was treated and with the deal I received. Thank you to the entire Crown Acura team! More

Bart Bartley This was my first visit for service to the Crown Acura in Clearwater. I was greeted immediately at the drop off location by a very friendly and effic This was my first visit for service to the Crown Acura in Clearwater. I was greeted immediately at the drop off location by a very friendly and efficient employee. He directed me inside to my Service person, Bart Bartley. Bart was very efficient, friendly, and explained step by step the process for my service. It only took about one hour - half. Bart went over all the paperwork with me and checked me out and got me on my way. I was made to feel like a valued customer by everyone that I came in contact with at the Service Department. More

Excellence Bart Bartley did an amazing job of taking care of my service needs for my Acura TL. Everything was handled expediently and smoothly and above expecta Bart Bartley did an amazing job of taking care of my service needs for my Acura TL. Everything was handled expediently and smoothly and above expectations. Thanks so much, Crown Acura! I love the way the service department works together as a team with a great attitude and a smile! More

Great customer service! Came in for an oil change but did not have an appointment. Daniel greeted me and my husband and got us set up with one right away! Came in the next da Came in for an oil change but did not have an appointment. Daniel greeted me and my husband and got us set up with one right away! Came in the next day and got my service done. Overall experience was great, Daniel was able to conversate with us and made us feel welcomed. I will definitely be back for my next service with Daniel. More

Best Experience Great in and out Service by Dan Victory. I needed an oil change and tires for this visit. Always takes care of me when they are even busy. Great in and out Service by Dan Victory. I needed an oil change and tires for this visit. Always takes care of me when they are even busy. More

regular service Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to d Dan victory has always gone above and beyond to accommodate my hectic schedule. professional courteous and efficient and always paying attention to detail. keep it up Crown More