Crown Acura

My service experience was amazing! I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed very politely, I then was taken inside and spoke with a man named Dan Victory, Dan was friendly, explained everything to me in detail as to what the process would be and also let me know in advance they were busy, but willing to squeeze me in. When my car was finished I was walked to my vehicle and sent off with a huge thank you from Dan. I would definitely return to Acura for service and recommend them to everyone. Great prices, and fabulous service. More

Fairly painless! Waiting for an oil change/ service check. Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be bac Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be back. More

Dan victory Love crown Acura I bring both my mdx and rl up there to get services. Dan victory is always great and helpful with everything I need done. Thanks Dan Love crown Acura I bring both my mdx and rl up there to get services. Dan victory is always great and helpful with everything I need done. Thanks Dan and everyone at crown: More

Acura is the tops Chris Duncanson is professional and works for you. 2nd car I bought from him. The 4th from Acura. Definitely recommend and purchase from them again Chris Duncanson is professional and works for you. 2nd car I bought from him. The 4th from Acura. Definitely recommend and purchase from them again. More

Vehicle maintenance Dan Victory coordinated my auto servicing. After the mechanic's review, the necessary work was explained. I was not pressured to have more work done Dan Victory coordinated my auto servicing. After the mechanic's review, the necessary work was explained. I was not pressured to have more work done than necessary. All repairs seem to be done correctly. I wouldn't' hesitate returning for future repair work. More

Service at crown acura Took my Acura for service for the first time at crown Acura. Scheduled for spark plugs change and Brian Bennett was friendly and extremely knowledgeab Took my Acura for service for the first time at crown Acura. Scheduled for spark plugs change and Brian Bennett was friendly and extremely knowledgeable. Pleasure working with Brian. More

Enjoyable Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just wen Jillian Barnes is totally professional but also friendly and down to earth. A matter of fact we purchased a RDX a couple of months ago and we just went back and traded our other car for a RLX. Not only Jillian was great but Sue Ellen (sales mgr) and Dana (finance) was equally as good. Jillian is on top of everything from the minute you walk in to the the time you leave, the reason we went to Crown Acura was from reading reviews and seeing Crown was loved by everybody. I was blown away with the whole organization !! What a match quality vehicles, top quality employees. No brainer, go to Crown Acura More

Welcome help with nav update I purchased the navigation update from Acura. It turned out that to update the nav on my 2014 RDX was unnecessarily complicated. I called Crown Acura I purchased the navigation update from Acura. It turned out that to update the nav on my 2014 RDX was unnecessarily complicated. I called Crown Acura and they said to bring the car in. Bart Bartley was the service representative I worked with and he was very helpful with getting the update uploaded into the nav system. I appreciated the help he gave me with the update and will continue to bring my RDX to Crown for service. More

Recent Purchase of Certified Pre-Owned 2015 MDX w/Tech pkg This is the third MDX we've purchased from Crown, and specifically, Chris Duncanson. We always return to him and the dealership, because they are foc This is the third MDX we've purchased from Crown, and specifically, Chris Duncanson. We always return to him and the dealership, because they are focused on optimum customer service and a fair deal. Chris went above and beyond to make sure we were satisfied with this particular vehicle. We just came off a road trip and loved it--the '15 MDX Tech package. Not only does it now allow regular unleaded (!!), but I logged an average MPG of 26.2. Pretty big step up, as well as all of the safety features available. I have to say, I'm a little annoyed at the limiting of functions on NAV entries when the vehicle is in motion. I understand the importance of safety, but it seems as though there should be some acknowledgement that then allows regular inputs. Perhaps a weight sensor in the passenger seat to affirm that there is indeed a passenger who is making the inputs--not the driver.. In any event, we are very pleased with Crown and with Chris in particular, which is why we keep coming back. Dana in finance was terrific, too, and beat our credit union with a verrry competitive rate. More

Fantastic experience all around I bought a new 2015 Acura RDX here and couldn't be happier with the experience. This was my first visit to Crown Acura and also my first Acura. Chris I bought a new 2015 Acura RDX here and couldn't be happier with the experience. This was my first visit to Crown Acura and also my first Acura. Chris Duncanson was extremely patient, honest, knowledgeable, and an absolute pleasure to work with. We felt zero pressure. This was the first time I've ever purchased a car and left the dealership feeling 100% satisfied with how I was treated and with the deal I received. Thank you to the entire Crown Acura team! More