Crown Acura

Best experience I have been getting my car serviced here for over a year and would not go anywhere else solely because Dan Victory is the best service advisor ever. H I have been getting my car serviced here for over a year and would not go anywhere else solely because Dan Victory is the best service advisor ever. He explains everything to me thoroughly and in a professional manner. He is utterly awesome!!! More

Pleasant Customer Experience My wife and I recently purchased a vehicle from Crown Acura and had a terrific experience with Gillian Barnes. She was extremely helpful and had a tho My wife and I recently purchased a vehicle from Crown Acura and had a terrific experience with Gillian Barnes. She was extremely helpful and had a thorough knowledge of the vehicle. We highly recommend her if you are in the market for a vehicle. We are also very pleased with the MDX. More

got my 2004 Acura oil change. Our car needs the maintenance services. Brian Bennett was very nice to help us. My car got the oil change, and found out the two tires got nails. Our car needs the maintenance services. Brian Bennett was very nice to help us. My car got the oil change, and found out the two tires got nails. We took the car to get the services where we bought. Brian was very helpful. Everything was very smooth in and out. Thank you Brian, you are great! Yeah! More

Great car repair experience at a dealership!!! So many people say stay away from having your car repaired/serviced at the dealership...apparently they haven't gone to CROWN ACURA. I went in to hav So many people say stay away from having your car repaired/serviced at the dealership...apparently they haven't gone to CROWN ACURA. I went in to have several repairs done on my Acura TL- John Shaw took the time to go through the necessary repairs and I was shocked to find that his quote was actually within dollars of the quote I received at Tiresplus and the bonus was that Acura would be using Acura parts, not after market. I cannot thank John Shaw and the service department enough for their expertise and professionalism!!! Highly recommend them, you will not be disappointed. More

Great Experience I purchased a 2015 Acura TLX from Gillian Barnes at Crown Acura on 4/25/15 and couldn’t have been happier with the process. Gillian did a great job I purchased a 2015 Acura TLX from Gillian Barnes at Crown Acura on 4/25/15 and couldn’t have been happier with the process. Gillian did a great job explaining all of the features of the TLX during our initial test drive a couple of weeks prior and was very helpful answering any questions that came up as we moved forward. Once I purchased the car, Gillian spent another hour or so with me to go back through the different features available in the TLX and make sure all of the settings were adjusted to my preferences. When I drove away, I knew exactly how everything worked and haven’t had to look at the owner’s manual yet. I had researched and test drove several other vehicles at different dealerships and a big reason I settled on the Acura TLX was because of how easy and painless Gillian made the car buying experience for me. Had Gillian worked at one of those other dealerships, I may have purchased a different vehicle all together. Crown Acura is lucky to have her and I’m glad she was my sales person, as I love my new TLX. More

great service it was my first car service for my new Acura, Brian Bennett was my service adviser ,promptly helped me with the check in ,called me when the car was it was my first car service for my new Acura, Brian Bennett was my service adviser ,promptly helped me with the check in ,called me when the car was don, everything was great . thank you for great customer service . moe mazhar More

The Way It Should Be! After very negative experiences with a local Acura dealership, I sent an internet inquiry to Crown Acura. Chris Duncanson promptly reponded. Through After very negative experiences with a local Acura dealership, I sent an internet inquiry to Crown Acura. Chris Duncanson promptly reponded. Through emails, we defined the transaction and pricing including a trade-in. Sales Manager, Sue Ellen Rumple and the gm also touched base to make sure everything was progressing smoothly. When the time came to inspect the trade-in and finalize the deal, we were overwhelmed by the professionalism and no pressure attitude of Chris and Sue Ellen. We drove home that day with our new MDX. There was no second guessing or haggling with the numbers. We plan on a long and happy relationship with Crown Acura. More

Fairly painless! Waiting for an oil change/ service check. Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be bac Bart made it a very pleasant experience. He was professional, approachable, and informative. I am happy this is my new Acura dealership. I will be back. More

My service experience was amazing! I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed I came to Crown Acura for an oil change, I do not drive an Acura, but was treated as if I did. When I pulled in I was greeted and asked what I needed very politely, I then was taken inside and spoke with a man named Dan Victory, Dan was friendly, explained everything to me in detail as to what the process would be and also let me know in advance they were busy, but willing to squeeze me in. When my car was finished I was walked to my vehicle and sent off with a huge thank you from Dan. I would definitely return to Acura for service and recommend them to everyone. Great prices, and fabulous service. More

Acura is the tops Chris Duncanson is professional and works for you. 2nd car I bought from him. The 4th from Acura. Definitely recommend and purchase from them again Chris Duncanson is professional and works for you. 2nd car I bought from him. The 4th from Acura. Definitely recommend and purchase from them again. More