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Crown Acura
Clearwater, FL
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,425 reviews
June 23, 2015
Great Buying Experience at Crown Acura Sophie Morris was a pleasure to work with and I’d recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision an Sophie Morris was a pleasure to work with and I’d recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision and she was happy to offer advice as we went along. Sophie has a keen grasp of the technology available across Acura’s lineup and how it translates into a better driving experience. My new car was ready to be picked up more quickly than I expected and I am very happy with my purchase. More
by CBFlorida
June 23, 2015
Smooth No Pressure Buying Experience at Acura I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealer I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealerships. We communicated via email and worked out all of the details of my new Acura ILX purchase so when I went into the dealership, I was out the door very quickly with my new car and that included the evaluation of my trade in. I highly recommend working with Sophie Morris as she was extremely knowledgeable and prompt in replying to my numerous questions including arranging financing. Thank you! More
by HKRec
June 22, 2015
New 2015 TLX Purchase We were very satisfied with the cooperation, service and courtesy provided at Crown Acura. After 3 months of test driving similar vehicles at numerou We were very satisfied with the cooperation, service and courtesy provided at Crown Acura. After 3 months of test driving similar vehicles at numerous dealers in Sarasota, Venice and Lakeland Florida, we decided to purchase the vehicle at Crown. Noveed Kanchwala and the Sales Manager Sue Ellen Rumple provided the best price and dealt with a great deal of integrity. Noveed spent a considerable amount of time explaining all the functions with the Tech Package and followed up with a courtesy call the next day. We drove the 70 miles from Venice, Fl to Clearwater Fl because of their outreach to the customer and trust in purchasing a new vehicle. Needless to say my wife Loves her TLX. Linda and Stan Yaro More
by Stan/Linda
June 21, 2015
Service Recently had my vehicle serviced at Crown Acura and Daniel Victory was very pleasant. He took good care of my vehicle. Definitely would go back. Tha Recently had my vehicle serviced at Crown Acura and Daniel Victory was very pleasant. He took good care of my vehicle. Definitely would go back. Thank you. More
by fmacura
Employees Worked With
Daniel Victory
June 20, 2015
new car purchase Met with Chris Duncanson sales consultant. A real class act. His professionalism, his knowledge of the product, but most of all his ability to deal w Met with Chris Duncanson sales consultant. A real class act. His professionalism, his knowledge of the product, but most of all his ability to deal with customers. As I told him I bought a new MDX because he is just not your typical car salesman. It was an extreme pleasure to deal with him. More
by johnjtc
Employees Worked With
June 13, 2015
super experience I called the dealership and had an appointment in a few days. Everyone I dealt with was pleasant, courteous and effective. Dan Victory, my service a I called the dealership and had an appointment in a few days. Everyone I dealt with was pleasant, courteous and effective. Dan Victory, my service advisor, was especially helpful and attentive. More
by LuckyJo
Employees Worked With
Daniel Victory
June 13, 2015
Airbag Recall Daniel Victory provided a superb, customer service experience. Talk to him if you have any issues with your car and he will help you out. I wish all c Daniel Victory provided a superb, customer service experience. Talk to him if you have any issues with your car and he will help you out. I wish all customer service people were as good as Daniel Victory. More
by mdx123123
Employees Worked With
Daniel Victory
June 11, 2015
Service Dan Victory was very helpful and even suggested for me to get a rental at their own expense so I don't have to waste my time waiting for the repair . Dan Victory was very helpful and even suggested for me to get a rental at their own expense so I don't have to waste my time waiting for the repair . The car was finished in timely manner . I'm very happy with the service . More
by lynnvelasco
Employees Worked With
Daniel Victory
June 11, 2015
Great service, great product. We were looking for a midsize luxury SUV. Once my wife found the Acura she was hooked on it. Gillian and Gary both worked with us on this. Gary too We were looking for a midsize luxury SUV. Once my wife found the Acura she was hooked on it. Gillian and Gary both worked with us on this. Gary took her for the test drive and explained the car and options. The only problem we had was the car was not available in the colors that my wife wanted. Turns out, and we confirmed this, there were only 2 cars in her color selection in the state of Florida. That did not stop them. The dealership arranged a deal with the nearest dealership that had one, 103 miles away, and got the car in for my wife. Because of how this deal was done, they asked for a deposit on the car. Something I could fully understand. We left our trade with them. In the meantime, they gave us a brand new Acura as a loaner car till hers came in. When Gillian called and told us the car was available, we scheduled a time to come in and finish all the paperwork. When we got there, Dana had everything lined up for us. While there was a lot of signing of papers, it was still only a 15 minute stop on our way to ownership. Also, while it is Dana's job to try to sell us add on services and programs, she is not high pressure and allowed us to break out and pay for just the portion we wanted. Prepaid service and maintenance. After all the paperwork, Gillian took my wife and I out to the car, where she had already transferred out plates and the self adhesive sunpass to the new car. She spent about 45 minutes going through every option on the car with my wife and even made sure all the seat memories, radio channels, Bluetooth, and phone options were properly set. By far, the most thorough introduction to a new car we had ever experienced. To sum it all up, from the first time we walked in, to when we pulled off the lot in a brand new RDX, this was a 5 star experience. I highly recommend working with Gillian, Gary, and the whole team at this dealership. More
by eflyer
June 11, 2015
My 2010 Acura was repaired in a timely manner while I was given a rental so I could go back to work. John Shaw was most helpful in offering suggestions for the ab was repaired in a timely manner while I was given a rental so I could go back to work. John Shaw was most helpful in offering suggestions for the above work to be done in anticipation of an upcoming road trip. Thanks a bunch! More
by jennyholmes
Employees Worked With
