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Crown Acura
Clearwater, FL
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,425 reviews
July 23, 2015
Courteous and professional service My engine light came on and I brought my RSX in for a diagnosis. The customer service was great and Bart explained what I needed done in detail and qu My engine light came on and I brought my RSX in for a diagnosis. The customer service was great and Bart explained what I needed done in detail and quickly set up my appointment and ordered the necessary parts. I brought my vehicle in the next day and the service was prompt and professional. I received a courtesy call when my car was ready from Bart and he said that Brian would be taking care of me when I picked my vehicle up. Brian was very friendly and got me out of there quickly and on my way. I was pleasantly surprised when I saw that my car was washed and vacuumed. I highly recommend Crown Acura and the service team. More
by Mel
July 22, 2015
Service Appointment A123 I brought my MDX in for a service appointment yesterday. I was 30 minutes early but John Shaw helped me right away. I always wait for my car and I was I brought my MDX in for a service appointment yesterday. I was 30 minutes early but John Shaw helped me right away. I always wait for my car and I was out of there in under 90 minutes. I can always count on John for delivering professional, courteous service! More
by CC123
Employees Worked With
July 21, 2015
Wonderful experience! Gillian Barnes at Crown Acura was so wonderful to work with. As an out-of-state buyer, negotiating the purchasing process of a car can be complicated Gillian Barnes at Crown Acura was so wonderful to work with. As an out-of-state buyer, negotiating the purchasing process of a car can be complicated and daunting. Gillian was so easy to work with, helped me work out everything I needed to do to purchase my vehicle, and helped me make sure I was getting what I wanted by personally going out to the car and taking additional pictures of things that I requested. I flew in to St. Petersburg and she picked me up at the airport and I drove home in my new (gently used) Lexus! Thank you so much to Gillian and everyone else at Crown Acura for making this buying experience so positive. More
by kristenc812
Employees Worked With
July 21, 2015
A1 Service I recently took my ILX in for an A1 service with Dan Victory. Unfortunately, my schedule can be hectic and I had to reschedule the appointment three t I recently took my ILX in for an A1 service with Dan Victory. Unfortunately, my schedule can be hectic and I had to reschedule the appointment three times. The final scheduled appointment did not show up on Mr. Victory's schedule and it was not a problem. My car was serviced and completed within the hour and I was on my way. The service expense was reasonable and he did alert me to future service that would have to be done to maintain good working condition of my car. Great service, Dan is always pleasant to deal with and is an asset to Crown Acura. Thank you, Karen More
by Karen
Employees Worked With
Daniel Victory
July 21, 2015
Quick Appointments I had just returned from vacation and needed my car serviced. Brian Bennett was able to fit me in for a same day appointment. Thanks! I had just returned from vacation and needed my car serviced. Brian Bennett was able to fit me in for a same day appointment. Thanks! More
by BCSF
Employees Worked With
Brian Bennett
July 20, 2015
Recall Issue Dan was very nice from the very first time we spoke on the til the end after my airbag was replaced. Dan even made sure my car got washed! I was very Dan was very nice from the very first time we spoke on the til the end after my airbag was replaced. Dan even made sure my car got washed! I was very pleased with the friendly service. More
by Emily
Employees Worked With
Daniel Victory
July 18, 2015
Tire was low on pressure My tire had an issue with air pressure ,so upon inspection the service team informed me that I had a nail In the tire. They determined it could be My tire had an issue with air pressure ,so upon inspection the service team informed me that I had a nail In the tire. They determined it could be repaired,and the rest is history. Tire fixed and software updated on the car, all is good.thanks Dan and team.. More
by Tony
Employees Worked With
Daniel Victory
July 12, 2015
Great Service, Great People! Bought my first car at Crown Acura and can't say enough about the professionalism of the sales team, John Leinbach and John Pearson. While most deale Bought my first car at Crown Acura and can't say enough about the professionalism of the sales team, John Leinbach and John Pearson. While most dealers always do a great job to get the deal closed, the entire team at Crown Acura proved the post sale treatment is just as important to them. When we had a problem with the car a little over a week later and almost 1500 miles north of Clearwater, John Leinbach and Brian Clausen stepped up to the plate and knocked it out of the park!! The true measure of a great dealership is really how they treat you after you drive off the lot - based upon my experience,I would recommend Crown Acura to anyone and everyone! More
by jk
Employees Worked With
John Pearson, John Leinbach, Brian Clausen
July 12, 2015
Great Experience I recently leased an Acura TLX at Crown Acura and the overall experience was fantastic! Chris Duncanson greeted me as soon as I walked through the do I recently leased an Acura TLX at Crown Acura and the overall experience was fantastic! Chris Duncanson greeted me as soon as I walked through the door and assisted me every step of the way up until I drove my new car off the lot. I appreciate all of the efforts of Chris and the entire team, and I look forward to a continued relationship with Crown Acura in the future! More
by Adam
Employees Worked With
July 11, 2015
Crown Acura is key to Brand Loyalty Dan Morris sold me my 1st Acura over 10 years ago and now on my 3rd Acura, Dan, as General Manager was instrumental in obtaining a 2016 Acura RLX Spo Dan Morris sold me my 1st Acura over 10 years ago and now on my 3rd Acura, Dan, as General Manager was instrumental in obtaining a 2016 Acura RLX Sport Hybrid Advance per my requested specifications. I have pursued this car for nearly three years. It is rare, difficult to access and difficult to obtain. But Dan engaged Acura leadership and made my sought after RLX Sport Hybrid a reality. Dan's involvement was exceptional.. I have never experienced such exceptional efforts from any car purchase in my lifetime. At one point I was about to give up obtaining this car and shopped other brands, but Dan and his staff at Crown Acura , especially Sales Rep Richard Morris, Service Advisor John Shaw and Tech Greg Muszynski all have developed personal relationships with me over the years. I could not walk away from that. So I am thrilled Dan was able to obtain the RLX Sport Hybrid for me. It keeps me in the Acura vehicle I so desired and keeps me in the Crown Acura Family. More
by Tampa RLX SH
