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Crown Acura
Clearwater, FL
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,425 reviews
August 04, 2015
Excellent Service Again Dan Victory is the best. Took great care of me on a Saturday afternoon without an appointment! They had me in a loaner and diagnosed and fixed the p Dan Victory is the best. Took great care of me on a Saturday afternoon without an appointment! They had me in a loaner and diagnosed and fixed the problem by Monday. A pleasure to do business with. More
by JC1
Employees Worked With
Daniel Victory
July 31, 2015
John Shaw in service is always a pleasure to deal with. Out of the two dozen times we've taken our cars to him, he hasn't dropped the ball once. He goes above and beyond is always a pleasure to deal with. Out of the two dozen times we've taken our cars to him, he hasn't dropped the ball once. He goes above and beyond to accommodate us and always makes sure we are completely satisfied with our service. Dealership service is a scary thing for many people. It's always hard to trust a new service advisor. John is the rare guy you can always trust and rely on to take care of both you and your vehicle. My wife and I have established a friendship with John over the years because of how he has treated us. We are loyal Crown Acura customers because of the reciprocating loyalty we receive from the Crown family. Note: I am a former car salesman and service advisor for Toyota. I can't tell you how much I appreciate the consistent follow through of everyone at Crown. They are not out to make a quick buck. They are intent on creating lifelong customers, and it shows in every transaction. 5 stars. Highly recommend. Do yourself a favor and try them out, you won't be disappointed. More
by USRaven
July 31, 2015
Another satisfactory service eperience at Crown Acura Recently I brought my new TLX into Crown Acura for a scheduled service. Bart Bartley was my service advisor again and was kind enough to send me a rem Recently I brought my new TLX into Crown Acura for a scheduled service. Bart Bartley was my service advisor again and was kind enough to send me a reminder prior to the appointment so I would not forget. I had a couple questions about my new car that Bart handled very well and showed me that he wanted to be sure I understood the various aspects of my new car. Details of the service work were explained and the cost of the service was outlined. I've always been comfortable dealing with the people at Crown Acura and plan to continue in the future. More
by Old Clammer
Employees Worked With
July 30, 2015
Excellent Service Dan Victory Service was very quick and efficient. I always appreciate the personal touch Dan gives me when I service my car. I would recommend the service departm Service was very quick and efficient. I always appreciate the personal touch Dan gives me when I service my car. I would recommend the service department with Dan to anyone. More
by Colts
Employees Worked With
Daniel Victory
July 29, 2015
Just had the first scheduled mainatinence for 2015 MDX. John Shaw has been our Service Advisor for our last 6 Crown Acuras. He is the best! Always helpful, knowledgeable and courteous. He make the service e John Shaw has been our Service Advisor for our last 6 Crown Acuras. He is the best! Always helpful, knowledgeable and courteous. He make the service experience painless and always provides the best comprehensive service. More
by Lee
Employees Worked With
July 29, 2015
Great experience Worked with Gary Scott, who was very patient and informative throughout the entire process. I would highly recommend this dealership, and look forward Worked with Gary Scott, who was very patient and informative throughout the entire process. I would highly recommend this dealership, and look forward to purchasing another car from them in the future. More
by Rudyt1082
Employees Worked With
Gary Scott
July 25, 2015
A pleasant experience A very nice place to get your vehicle serviced. Dan Victory is always very helpful, friendly and professional. You definitely get a more personal expe A very nice place to get your vehicle serviced. Dan Victory is always very helpful, friendly and professional. You definitely get a more personal experience compared to other places...Keep it up! More
by Capncaveman
Employees Worked With
Daniel Victory
July 25, 2015
Excellent service department Top notch service ... Professional from in through out processing, Bart had the paperwork and courtesy car ready, worked with Acura Corporate to get r Top notch service ... Professional from in through out processing, Bart had the paperwork and courtesy car ready, worked with Acura Corporate to get rusty wheel hubs painted under warranty and returned a sparkling clean car to me on time as promised. I expected nothing less from an Acura dealership. Job well done. More
by Urbayer
Employees Worked With
July 25, 2015
Wonderful experience Great car dealer . our sale consultant was sophie morris, she was very professional and great customer service. Will come back again for next vehicle Great car dealer . our sale consultant was sophie morris, she was very professional and great customer service. Will come back again for next vehicle . Thanks sophie!!! More
by Infviet
Employees Worked With
July 25, 2015
John Shaw is the man!!! Great dealership! And their service is incredible! John Shaw is the best Service Advisor I've ever had! No joke. Top notch dealer! I live in Tamp Great dealership! And their service is incredible! John Shaw is the best Service Advisor I've ever had! No joke. Top notch dealer! I live in Tampa and I go out of my way (Clearwater) to visit John for service. More
by Vehmar2
Employees Worked With
