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Crown Acura

Clearwater, FL

4.9
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,425 reviews

April 03, 2016

Best Car Buying Experience ... Ever Gillian Barnes and Crown Acura definitely changed my opinion about buying a car. I was looking to replace my previous lease with a new TLX and from th More

by mangel.888@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Crown Acura responded

Thanks for taking the time to share your feedback, mangel! It's wonderful to hear that Gillian was so helpful and accommodating throughout the process of purchasing your new TLX. We're glad she made you feel at ease, and made sure that everything with your previous lease was taken care of, and that you were kept well informed and up to date throughout the process. We appreciate your business, and hope you're enjoying your new car! Regards, Crown Acura

March 23, 2016

Chris is awesome! Chris made our car buying experience easy and quick. It was fun to trade in our vehicle. The Crown Acura dealership is lucky to have such a great sale More

by kjtjkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 08, 2016

awesome it was very good experience and I will go again whenever I need new car. Very friendly atmosphere, well organized and Friendly envoirnment. Well taken More

by Janessad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Morris
Apr 22, 2016 -

Crown Acura responded

Dear Janessad, Thank you for posting your review and alerting us to your concerns about your vehicle. I’m pleased that we have been able to work together and have reached a mutually acceptable resolution. If I can be of any further assistance to you, please do not hesitate to contact me directly at the dealership. Sincerely, Dan Morris, General Manager, Crown Acura

March 05, 2016

Great Experience With Gillian Barnes and Dealership Great experience buying our RDX . We purchased at the the beginning of the month despite all we have read not to. The sales person, Gillian was spo More

by DanaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Ellen Rumple
Mar 08, 2016 -

Crown Acura responded

Thanks for the great feedback, Dana! We're happy to hear that you had such a great car buying experience, and that Gillian was able to spend time going over all of your options to make sure you had all of the information you needed to make a decision that was right for you. We're so glad you're enjoying your new RDX, and we hope to work with you again in the future! Regards, Crown Acura

February 28, 2016

Used RDX On 02/22 I called Crown Acura about a used Mdx the call was desconected and Gary Scott return the call right a way set up a test drive for the same da More

by pedro.garay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Mar 03, 2016 -

Crown Acura responded

Thank you for taking the time to share your feedback, Pedro! We're so pleased to hear that Gary was so helpful and accommodating, and made sure that each step of the car buying process was straight forward and easy for you. It's wonderful to know that you had such an overall great experience! We appreciate your business and hope to work with you again in the future. Regards, Crown Acura

February 26, 2016

Acura...the car that just keeps giving I brought my modified 1990 integra to crown for service for an electro mechanical issue. my service advisor informed me that the repair would be very More

by acura1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
Feb 29, 2016 -

Crown Acura responded

Thanks for the great rating, Acura1990! We're happy to hear that Brian was able to make sure your car was taken care of, and keep it affordable for you. It's wonderful to know that he was sensitive to your needs and made the service experience as pleasant as possible for you in the end. We appreciate your recommendation and look forward to working with you again in the future. Regards, Crown Acura

Dec 10, 2020 -

acura1990 responded

I bought a non acura/ honda and regret that decision.. Next time..back to Acura

February 25, 2016

Great service from pre-owned sales department. I worked with Gillian Barnes on looking over one of Crown's used vehicles. She was a true professional and a real pleasure to work with. Highly rec More

by MdntTrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Ellen Rumple
February 24, 2016

Our 2nd Crown TL We recently visited Crown Acura and spoke with Gillian Barnes. Ms. Barnes was very knowledgeable and helpful with the purchase of our new 2016 Acura T More

by Acurarider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Crown Acura responded

Thanks for the 5-star rating, Acurarider! We're pleased to hear that Gillian was able to emsure that your car buying experience was so pleasant. It's great to know that she kept you well informed and made sure that you were aware of all of the options and features that were available to you! We appreciate your business and hope to work with you again in the future. Regards, Crown Acura

February 16, 2016

Great Car Buying Experience We were in the market for a certified vehicle for a long time and Gillian was the best salesperson we came across. She was very easy to work with and More

by RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2016 -

Crown Acura responded

Thanks for the great feedback, RDX! We're happy to hear that Gillian made the process of purchasing your vehicle so pleasant. It's wonderful to know that her knowledge and expertise helped to find you a great deal on a car you truly enjoy! We appreciate your business and hope work with you again in the future. Regards, Crown Acura

February 04, 2016

Purchased 2008 Acura MDX Me. Duncanson was knowledgable and very professional in presenting vehicles my wife and I were interested in. We ultimately where able to make a decis More

by woodardisaghost
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Crown Acura responded

Thanks for the great feedback, woodardisaghost! We're happy to hear that Chris was so helpful and accommodating, and helped you make an informed decision on the car that was right for you. We appreciate your business, and look forward to the opportunity to work with you again in the future! Regards, Crown Acura

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