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Crown Acura

Clearwater, FL

4.9
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,425 reviews

April 12, 2017

Customer Service The customer service that I experienced was excellent. Christopher Sanborn and his team did a great job and took good care of me. I was hurt in Afgh More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sanborn
Apr 13, 2017 -

Crown Acura responded

Thanks Bill! We're happy to hear that you had a great experience with Christopher, and that he made sure that you were well accommodated and felt at ease throughout the process. We appreciate your business and hope to work with you again in the future. Regards, Crown Acura

April 04, 2017

Very professional business. Outstanding😍 Excellent service!!! Gary Scott was exceptionally helpful, and knew exactly what our needs and wants were. Both Gary Scott,and his Sales Manager were More

by Buyer Elena9175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager, John not sure of his last name he was very professional,and made you feel relaxed😍, Gary Scott
April 02, 2017

Service dept Brian did an outstanding job and met all my needs. Very professional, polite and attentive. Expedited the process, explained what was going to be do More

by Robert Conroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
Apr 04, 2017 -

Crown Acura responded

Thanks Robert! We're pleased to hear that Brian was so helpful and attentive, and made sure you were well informed about your vehicle's service needs. It's wonderful to know that you were well accommodated, and that he made you feel confident with the work that was done on your vehicle. We appreciate your business and hope to work with you again in the future. Regards, Crown Acura

April 01, 2017

A great dealership I began purchasing or leasing cars from Crown Acura in 2003, and just leased a 2017 TLX from them. This is my 5th interaction with them since then. Bo More

by MicheleAdler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Crown Acura responded

Thank you for your continued loyalty to Crown. We are pleased to know that the excellent customer service from Chris Duncanson keeps you coming back. We look forward to seeing you again in the future and we hope you are enjoying your new 2017 TLX. Regards, Crown Acura

April 01, 2017

Nothing but praise!! From the time I walked into the service department until I left I was treated with respect and dignity. The service provider was excellent and met my More

by dkirk611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2017

Service center Brian Bennet excellent in customer relations. I arrived early for my appointment and Brian helped to get the work on my car expedited the service on my car. His explanation and care shown to me wh More

by John Marks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
March 25, 2017

SERVICE I recently had my Acura 2013 RDX serviced here. I called and was able to get an appt within a day and a loaner car at the last minute thanks to John More

by angmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN SHAW
Mar 27, 2017 -

Crown Acura responded

Thanks angmarie! We're pleased to hear that you have had such great experiences with John, and that he made sure that your latest service visit was so efficient and accommodating. It's wonderful to know that all of your needs and expectations have been met, and that you feel confident with the customer care that is extended to you. We appreciate your business and look forward to working with you again in the future. Regards, Crown Acura

March 24, 2017

very positive experience..pleased w caourtesy&knowledge of t very positive experience..dealership knowledgeable,courteous,& accomodating.Needed some minor adjustments..service dept.took care of that promptly&eff More

by wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

Thanks Charles Hey Charles it's Melvin just wanted to thank you for all your help I love my TLX. You helped me get my dream car. Again thanks. More

by Gambitx727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
Mar 24, 2017 -

Crown Acura responded

Thanks for the 5-star rating, Melvin! It's wonderful to hear that Charles was so helpful and attentive, and made the process of purchasing your dream car so pleasant. We appreciate your business and look forward to working with you again in the future. Regards, Crown Acura

March 22, 2017

Best dealership overall! We were treated with respect and integrity. We talked to Igor and Steve worked with us to get a great deal on our car..wonderful experience. We recomm More

by smith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Yeager, Igor, Jeff Garrigan, manager (can't remember his name)
Mar 22, 2017 -

Crown Acura responded

Thanks for the 5-star rating, smith123! We're pleased to her that you had a great experience with Igor and Steve, and that they made sure you got a great deal. We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Acura

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