Crown Acura

Customer centered service I have had excellent experience with service for my 2015 Acura RDX at Crown Acura--in spite of the agency undergoing a complete renovation. Just toda I have had excellent experience with service for my 2015 Acura RDX at Crown Acura--in spite of the agency undergoing a complete renovation. Just today I took it in for an oil change and was made to feel like a queen---on a budget. John Shaw was very conscious of trying to get me the best price for the service we needed. He made the whole process of checking in and checking out go very swiftly and easily. Their philosophy and tradition is to do much more servicing than repairs which fits in perfectly with my philosophy; get the oil changes done when needed and at the same time---so I only have to take it in one time rather than several---have various repairs in anticipation of things breaking or wearing out. I probably could have gotten another 1,000 miles out of my tires, but I went ahead and had them replaced so I don't have to worry about the inconvenience of flats. John Shaw More

Out of town emergency On my way to the Tampa area from Atlanta, my check engine light came on. I did a quick search for Acura dealerships in the Tampa area, and Crown Acur On my way to the Tampa area from Atlanta, my check engine light came on. I did a quick search for Acura dealerships in the Tampa area, and Crown Acura came up. I called and they were able to get me an appointment for later that afternoon. Brian Clausen was my service guy, and he was excellent. He put my mind at ease, and made sure that he took care of a few recall issues that were outstanding on my TL. He arranged a shuttle to the beach for me and my friends. One of the parts i needed wouldn't be available until I was already back in Atlanta, so Brian checked to make sure it was okay for me to drive home. When we returned, he got all of the paperwork ready for me to take back to my dealership in Atlanta to make that process as easy as possible. He's great! More

Tina provided excellent service I brought my 2016 RLX in to have the electrical system checked as I had to have the battery replaced. Tina was very helpful and extremely courteous. I I brought my 2016 RLX in to have the electrical system checked as I had to have the battery replaced. Tina was very helpful and extremely courteous. I really appreciated her help. More

Excellent Experience Gillian Barnes was the most personable and caring sales person I've ever dealt with. She took us to several different dealerships on different days an Gillian Barnes was the most personable and caring sales person I've ever dealt with. She took us to several different dealerships on different days and the best part about it...she did so with a smile on her face. She was always so polite and very attentive to what my wife and I wanted out of a vehicle. She never pushed us toward something we didn't want. She is simply the best. She'll be our go-to-saleswoman from now on. More

Positive leasing experience I came in to checkout if the Acura RDX was spacious enough for me. I was convinced in no time and drove off in a brand new RDX in less than 3 hours. I came in to checkout if the Acura RDX was spacious enough for me. I was convinced in no time and drove off in a brand new RDX in less than 3 hours. Very smooth experience. Andy Lendot was very professional and convinced me to make the deal. More

Purchase of my 1st Acura RDX Gillian has been the most professional and kind saleswoman we have ever had contact with....started 4 yrs ago with my husband's purchase and now my ow Gillian has been the most professional and kind saleswoman we have ever had contact with....started 4 yrs ago with my husband's purchase and now my own 1st hand experience as i purchased a 'showroom' 2017 RDX. Gillian is a brilliant young woman who puts her clients first and gives you all her time and attention remembering details of our past experiences....She has our support now and years to come....Acura is very lucky to have her!! More

Always top notch service! Crown has been servicing my Acura TL for 10 years. The service has always been top notch. John Shaw is professional, helpful, and cheerful. I would Crown has been servicing my Acura TL for 10 years. The service has always been top notch. John Shaw is professional, helpful, and cheerful. I would highly recommend Acura as a well made vehicle, and would suggest Crown because of their service department! More

Buying our 2017 RDX experience with Chris Duncanson We were extremely appreciative of the fine, professional work Chris did for us during our visit and ultimate decision to purchase our new vehicle. We We were extremely appreciative of the fine, professional work Chris did for us during our visit and ultimate decision to purchase our new vehicle. We have been customers of Crown Acura for more than 15 years and feel so at home, knowing that any concern we might have is attended to immediately. Chris's follow-up has also been outstanding, answering each and every question that comes up in the process of leaning new processes with this delightful new vehicle. More