Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Acura
Clearwater, FL
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,425 reviews
October 19, 2017
Leasing a TLX Gillian Barnes was fantastic!! She made the whole process easy, understandable, and quick. I have a 2015 TLX, which I love, and needed to lease a c Gillian Barnes was fantastic!! She made the whole process easy, understandable, and quick. I have a 2015 TLX, which I love, and needed to lease a car while I'm in FL. Gillian was able to deal with all of my questions and assist me with things like phone issues. I love my 2018 TLX lease and would strongly recommend using Gillian when considering a purchase or a lease of one More
by Angela
Employees Worked With
October 19, 2017
Service I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, while waiting. Bart gave me status updates and a cost estimate for requested additional service. More
by Dsochs
Employees Worked With
October 18, 2017
"Lease" The experience at Crown Acura, for getting a new, leased, vehicle, with Sophie Morris, was quite pleasant, as always, with her...she is very easy goin The experience at Crown Acura, for getting a new, leased, vehicle, with Sophie Morris, was quite pleasant, as always, with her...she is very easy going, and does not make you feel pressured. She is also very helpful with any questions or concerns. Very nice and friendly to work with. More
by Acura Owner
Employees Worked With
October 17, 2017
Easy-peasy For the first time I met a car salesman that was not pushy and aggressive. He was very pleasant and respected my privacy (he didn't harass me with pho For the first time I met a car salesman that was not pushy and aggressive. He was very pleasant and respected my privacy (he didn't harass me with phone calls!!!) It made my experience with Crown Acura worth driving the distance. I would recommend to anyone looking for a car (new or used), to make sure you talk with Andy. He is very sincere and down-to-earth. More
by Happygirl!
Employees Worked With
Andy Lendot
October 16, 2017
The gold standard This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my ne This dealership and John Shaw the Assistant Service Manager never fail to give top rate service in a speedy and polite manner. John always fits my needs in to his schedule, even at short notice. The car is always ready when he says it will be, and I never have any issues with the work done; It's always top-notch. I love my car and want my 2012 Acura TSX to last as long as possible so I don't go anywhere else, because they cannot be beaten. . More
by Maxine
Employees Worked With
October 16, 2017
Purchase A very high quality dealership. They try very hard to make you feel comfortable, successfully. I have purchased many new cars in my lifetime, and th A very high quality dealership. They try very hard to make you feel comfortable, successfully. I have purchased many new cars in my lifetime, and this was one of the best experiences. More
by Acura
Employees Worked With
October 14, 2017
Great experience Gillian Barnes was wonderful and made the purchase of my car easy and stress free. Would recommend her for anyone looking to purchase a car. Gillian Barnes was wonderful and made the purchase of my car easy and stress free. Would recommend her for anyone looking to purchase a car. More
by Susan
Employees Worked With
October 13, 2017
Great service Sales person Andy Lendot was a pleasure to work with. Bought 2016 MDX. No pressure approach which I like. He was good at following up based on phone c Sales person Andy Lendot was a pleasure to work with. Bought 2016 MDX. No pressure approach which I like. He was good at following up based on phone conversations More
by Mdx buyer
Employees Worked With
Andy Lendot
October 09, 2017
Service Representative knows what the word "service" means! Christopher Sanborn assisted with my appointment this past Saturday. He was prompt, courteous and thorough. During my waiting time, I observed Mr. S Christopher Sanborn assisted with my appointment this past Saturday. He was prompt, courteous and thorough. During my waiting time, I observed Mr. Sanborn performing in the same manner to each and every customer he addressed that morning. Upon completion of my warranty part replacement, he sat with me to explain the details of the inspection and the need for each and every pending service. Buying a car is a one time shot; however, service lasts the cars lifetime...with employees such as Christopher, one feels confident in the dealership as a whole. More
by woman with wheels
Employees Worked With
Christopher Sanborn, Jr.
October 08, 2017
Great place to buy I was looking to buy a slightly used Acura and Charles Johnson should have been my first stop. He answered any question I had and made sure I was comf I was looking to buy a slightly used Acura and Charles Johnson should have been my first stop. He answered any question I had and made sure I was comfortable in my vehicle prior to my purchase. Even after I bought the car I was introduced to multiple people around the dealership and Charles walked me through personalizing my new vehicle. I can honestly say if I am in the market for a new vehicle Crown Acura will be my first stop. More
by MattyIce2100
Employees Worked With
Charles Johnson
