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Crown Acura

Clearwater, FL

4.9
3,377 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,377 reviews

August 10, 2017

My experience with Charles Johnson We purchased a used Lexus LS 460. Our salesman was Charles Johnson. Charles was very curteous and caring. He showed us the car and answered our questi More

by Gujjar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
Aug 11, 2017 -

Crown Acura responded

It's great to know Charles was able to create for you a pleasant and informative buying experience. We're delighted that you had such a great time that you feel doing business with us again is warranted. Regard Crown Acura

August 09, 2017

Excellent service and communication!!! Tina Arendes was prompt, professional and personable. I'm always very satisfied with service and staff.... Thank you including re More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Crown Acura responded

Thank you for your 5 star review! We're glad to know Tina and staff was so helpful and inviting. We look forward to working with you again! Regards Crown Acura

August 08, 2017

Servicing John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your More

by Cgener
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Crown Acura responded

Than you for your 5 star review! We're glad John was professional and efficient in handling your service needs. We thank you for your recommendation. Regards Crown Acura

August 08, 2017

professional, knowledgeable, attentive, and great ! Sofie was ready, prepared, excited, and inviting upon our arrival to take delivery of our 2018 TLX. She had a positive attitude and spent a great deal More

by stump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Crown Acura responded

We're so glad you and your wife were able to enjoy the Crown car buying experience! We're so very pleased Sophie took the time to show your wife around your new car. We hope you enjoy your TLX as much as we enjoyed doing business with you. Regards Crown Acura

August 07, 2017

Pleasant Experience My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle war More

by praybostick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina in Acura Service Dept.
Aug 09, 2017 -

Crown Acura responded

We're so glad to hear Tina took great care in handling your warranty and repairs. We're pleased you're happy with the process and communication. We look forward to servicing your vehicle and providing you with customer care again. Regards Crown Acura

August 07, 2017

Amazing New Location and Great Service My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new l More

by Lathisa Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Aug 09, 2017 -

Crown Acura responded

The new TLX is a beautiful car and we're so pleased you've chosen Crown as your maintenance location. We're so glad Tina was able to make you feel welcomed . We look forward to providing you with all your maintenance needs. Regards Crown Acura

August 06, 2017

Great experience! I recently just signed a lease with Acura and Charles was great to work with! I have been looking to lease for awhile so it was very easy to set somet More

by Danamk16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
Aug 07, 2017 -

Crown Acura responded

Thank you for your review Danamk16. We're glad to know Charles was able to set you up with a lease and that it was a hassle free experience. We appreciate the recommendation! . Regards Crown Acura

August 06, 2017

Great vehicles and service. I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2017

Great experience for bringing car in for an airbag recall Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future More

by Woman from Hudson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clausen
August 04, 2017

New 2018 TLX Advance Worked with Dan and Sue Ellen on new 2018 TLX Advance. Dealer located hard to find color I wanted and had no issues obtaining car for me. Really can More

by FL CPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Ellen Rumple, Dan Morris, Brian Clausen, Charles Johnson
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