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Crown Acura
Clearwater, FL
3,377 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,377 reviews
December 17, 2017
Always a pleasurable experience. I have owned Crown Acura vehicles for over a decade. They hare only been serviced by Crown Acura. John Shaw exclusively has managed all of my auto s I have owned Crown Acura vehicles for over a decade. They hare only been serviced by Crown Acura. John Shaw exclusively has managed all of my auto service as well as Technician Greg Muszynski. John and Greg always afford me attention and detail. Having a relationship with the people maintaining my vehicle is important to me. The bonus is every visit is an enjoyable experience with all the Crown Acura staff. More
by Michael Wisgarda
Helpful December 16, 2017
Friendly and Easy Service Logan took good care of us. He knew what we needed and moved me quickly through the process of getting a loaner car. He provided details about the ser Logan took good care of us. He knew what we needed and moved me quickly through the process of getting a loaner car. He provided details about the service and timeline with me asking. Very much appreciated. We’ll be back. More
by 3Monkeys
Employees Worked With
December 16, 2017
Top notch experience Going in to a car dealership for a new vehicle is always fraught with anxiety. Who will take care of me? Is this person knowledgeable and informed Going in to a car dealership for a new vehicle is always fraught with anxiety. Who will take care of me? Is this person knowledgeable and informed about the vehicle of choice? Are they considerate of my time? And, will they work with me on price, so I feel I got the best possible deal? Everyone at Crown Acura lived up to the best dealership experience my husband and I have ever had Richard Morris took wonderful care of us along with Suellen the sales manager. All the personnel we met at this dealership made us feel that they appreciated our business. More
by Fishie
December 16, 2017
Awesome experience I was treated terrifically by everyone at this dealership. Gary Scott was my sales rep. I had picked out a car and after driving home I discover I was treated terrifically by everyone at this dealership. Gary Scott was my sales rep. I had picked out a car and after driving home I discovered there were some Extras that I wanted. They jumped into action and got the job done and I now I am 100 percent satisfied. Leslie was awesome helping me with paperwork. More
by rick
Employees Worked With
Gary Scott
December 13, 2017
Great Experience Andy Lendot took very good care of us. We had our three children with us and he was very kind. He is was knowledgeable and the process moved quickly. Andy Lendot took very good care of us. We had our three children with us and he was very kind. He is was knowledgeable and the process moved quickly. Sue Ellen Rumple -Not friendly. We left and almost didn’t purchase the vehicle. She needs to work on her people skills. More
by 3Monkeys
December 13, 2017
An Easy Buying Experience When I first approached this dealership, Salesman Richard Morris replied. All communications were by email, and Richard replied promptly, but we could When I first approached this dealership, Salesman Richard Morris replied. All communications were by email, and Richard replied promptly, but we could not reach an agreement, mostly on pricing. While I was searching for another make (Lexus) in the meantime, Daniel Morris, who I later learned is Richard's son, contacted me, also by email, as a follow up. I replied, and he promptly and thoroughly addressed my questions and concerns, steering me to a way where my pricing and feature demands could be met. In the end, I felt comfortable enough to go ahead with the transaction. At this time, I dealt again with Richard, who handled the transaction (a lease) flawlessly. The overall experience was very comfortable and pleasant. At no time I felt pressured into anything. On delivery, Richard took care to go over everything in the car. I would not only buy from Richard and Daniel again, but I highly recommend them to any prospective customer. More
by sfalves
December 12, 2017
Very smooth experience When I have my cars serviced at Crown Acura it is always a very smooth experience. My recent service experience was no different. I enjoyed working When I have my cars serviced at Crown Acura it is always a very smooth experience. My recent service experience was no different. I enjoyed working with Chris Sanborn, my car was ready when he said it would be, and I was able to get some work done in one of the lounges while I waited. More
by Rebecca G.
Employees Worked With
Chris Sanborn Jr
December 12, 2017
Service with a smile I want to take a moment to recognize Tina Arenda. Right after purchasing my TLX I needed to bring it in for service. Both times Tina (and Sophie my sa I want to take a moment to recognize Tina Arenda. Right after purchasing my TLX I needed to bring it in for service. Both times Tina (and Sophie my sales rep) worked to squeeze me on a Saturday. Tina was great at listening, never brushing off what I considered to be an issue. She set expectations on wait times and more importantly would periodically update on the status of the service and how much longer it would be. Saturday's are beyond busy and Tina manages to make the customers feel they are getting the time and attention they want. I would recommend Tina to anyone visiting the service center at Crown Acura. Thanks Tina! -Shannon More
by Shannon_TLX
Employees Worked With
Tina Arendes
December 11, 2017
Customer service I wanted to take a few minutes and leave a review of the services I received while at the Acura service department. I needed some maintenance done on I wanted to take a few minutes and leave a review of the services I received while at the Acura service department. I needed some maintenance done on my vehicle and was happy that Tina Arendes was my advisor. She took care of my needs and was professional with how she handled my issues. Thank you we need more like her! More
by Harrisc0323
Employees Worked With
Tina Arendes
December 05, 2017
great deal good people Gillian Barnes sold me a car which I thought was going to be a headache. She made my experience so easy and painless I only want to buy cars from her Gillian Barnes sold me a car which I thought was going to be a headache. She made my experience so easy and painless I only want to buy cars from her in the future! If you go to crown please do yourself a favor and speak to Gillian, you won’t regrwt it. More
by wsc1984
Employees Worked With
