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Crown Acura

Clearwater, FL

4.9
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,425 reviews

January 12, 2023

John Shaw has been my main contact person in the service department and has been great to work with. He always gets back to me in a timely manner and sends me periodic updates on the status of my car. More

by KayP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Bart provided outstanding service managing my maintenance appointment. He communicated timely and often, set me up with a loaner vehicle, and made sure all my questions were answered. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Bart provided outstanding service managing my maintenance appointment. He communicated timely and often and made sure all my questions were answered. Definitely recommend him for all your car service needs More

by cjlerma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

My recent regularly scheduled service was a prime example of what excellent customer service is all about. My service repreasentative Bart Bartley greeted me on arrival, explained in detail what this serve w More

by AcuraJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2023

John Shaw has been my service advisor for over 20 years. He's the main reason I keep returning. Very honest. something you don't normally say about a dealership, right? More

by Samsam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

I’ve bought many many cars but Gillian Barnes at Crown Acura in Clearwater, FL made the car buying experience such a pleasure. I have NEVER enjoyed the car buying experience and I rarely am one to write r More

by laurimaur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

It was a pleasure to have the services done on my 2022 MDX. John Shaw is a professional and always ensures our services are completed in a timely manner. Way to go John!! More

by Bud Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2022

Hello, I wanted to get the word out ! !! I had the most pleasant buying experience at Crown Acura in clearwater Florida, I actually drove to Clearwater from Naples on the advice of a close More

by Patrick M Bauman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Hutchinson
December 26, 2022

Arash and the finance team were very helpful as I made my second purchase from Crown Acura. More

by Shelaine G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arash Tamaddonzia
December 26, 2022

Great customer service reply to emails in timely fashion! And didn’t make me drive there for no reason! 👍🏼 More

by whitegd3sport
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toby Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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