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Crown Acura

Clearwater, FL

4.9
3,417 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,417 reviews

October 03, 2024

Recently brought in my RDX to be serviced with Logan Lane, and, as usual, it was a wonderful experience! We've worked with Logan many times and I can't recommend him enough. Very professional and person More

by mariamexp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Crown Acura responded

Maria, We are grateful for you leaving Logan this extraordinary review! We are pleased to know that Logan was very professional and personable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 02, 2024

Quick and effective service. Explained services to be completed and future services required with costs. More

by Jamesdouvloscpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Crown Acura responded

James, Providing quick and effective service is so important to us here at Crown Acura and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they explained the services to be completed. We wish you safe travels until we meet again!

October 02, 2024

Your service department is excellent. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. More

by bernadettehaase
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Crown Acura responded

Providing excellent service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that his level of care and concern is appreciated. We wish you safe travels until we meet again!

October 01, 2024

Brought my TL once again for service with John Shaw. the car has over 250k miles - and still going strong because John makes sure to keep it in top shape. He's serviced that car since it was "born" as More

by Samsam22
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Crown Acura responded

Sam, We are grateful for you leaving John this flawless review! We are pleased to know that he was honest and friendly. We look forward to serving you again in the future when the time comes.

September 27, 2024

I bought my second Acura MDX from Crown and just had it serviced for the first time. Bart Bartley is my service advisor and has been since 2016. He is extremely helpful, personable and caring. I trust h More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Crown Acura responded

Anna, Providing immaculate and quality service is so important to us here at Crown Acura and we are glad that Bart's efforts could meet your satisfaction! We are thrilled to know that he was extremely helpful, personable and caring. We wish you safe travels until we meet again!

September 14, 2024

Due to the circumstances of being a victim of hurricane Debbie. Mr. Chris Duncanson had took over the role of being a sales person to Mr. John that works out at Crown Acura. Once He received my paperwork. More

by createlove7289Adelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Duenskie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Crown Acura responded

We are grateful for you leaving Chris and John this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were very kind to you. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Acura team!

September 13, 2024

I worked with Bart Bartley. I have know Bart for a long time now as a Crown customer. Bart is very professional, greets me with a smile and keeps me up to date regarding my car More

by Mohsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Crown Acura responded

Mohsin, Thank you for leaving Bart this positive review! We are glad to hear that Bart took great care of you and your automotive needs. We are happy to know that he was very professional and greeted you with a smile. Please do not hesitate to let us know how we may be of further service to you.

September 12, 2024

This has been one of the best car purchase I’ve experienced in the 20 years! Gillian, Eric and the finance manager were all attentive, honest and courteous. I would recommend Crown over and over ag More

by Whittie lockett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mettert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Crown Acura responded

Whittie, Providing exemplary service is so important to us here at Crown Acura and we are glad that Gillian and Eric's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were attentive, honest and courteous. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 06, 2024

I recently purchased my 2024 RDX from Richard Morris, Jay Rudio, and Sophie, and I couldn't be happier with the experience! We drove all the way from Sarasota, and it was absolutely worth the trip. From the More

by elenak4212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mettert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Elenak, Thank you for leaving Richard, Jay and Sophie this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with A+ service. We are happy to know that they were upfront, honest and professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2024 Acura RDX- behalf of the entire Crown Acura team!

September 06, 2024

I had an amazing experience purchasing my 2024 RDX thanks to Richard Morris, Jay Rudio, and Sophie. Despite the long drive from Sarasota, it was absolutely worth it. Their professionalism and honesty stood o More

by Ines.zeldin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Inez, We greatly appreciate you for leaving Richard, Jay and Sophie this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were professional and honest. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 Acura RDX- behalf of the entire Crown Acura team!