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Crown Acura

Clearwater, FL

4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

May 09, 2023

Ms. Gillian Barnes was outstanding to work with. She was very knowledgeable and went above and beyond on the purchase of our vehicle. She answered all our questions and was well informed on our cars capabil More

by Eileen C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

From pulling in to being walked out, the experience was perfect. Highly recommend Crown Acura for service and future purchase. More

by Msshelton321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

I just had my Acura MDX serviced. It is always a pleasure to work with John shaw. I felt very well taken care of. More

by KayP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I recently got my car serviced and my ac fixed at crown acura Logan Lane was my service advisor he was really great and fixed my car in no time and kept me updated throughout the whole process More

by Lucasanderson877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Terrible service manger. Overcharged for basic service and then charged $47 for supplies even though all supplies were invoiced and charged separately. More

by Mglennon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

I just had some repairs done on my 2019 ILX - John Shaw always greets me with a smile! He listens attentively and gets the job done ASAP - I have purchased three cars from this dealership and I live out of More

by kimvmcintyre13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Excellent customer service today from John Shaw, Assistant Service Manager at Crown Acura, Clearwater FL. John took the time to listen to me describe my car’s symptoms and took it for an immediate t More

by Pjpiano1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

Shawn is an amazing Service Representative. He and Clearwater Crown Acura has taken care of my car for years. I wouldn't change him or this dealer. I trust the service that they provide and th More

by Maria I Melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

As inconvenient it can be to bring your car in for service, Crown Acura always makes it easy and a pleasure. The level of service is always excellent and exceeds expectations More

by yelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Always pleasant and accommodating. I scheduled ahead, as always, and they got a larger job done much fast than expected. More

by totinoae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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