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Crown Acura

Clearwater, FL

4.9
3,417 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,417 reviews

March 31, 2021

Outstanding service. This is the second Acura Of Ocean and I have use Crown Acura for my service. Very happy very honest people. Will continue to use them More

by ajmalool
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Crown Acura responded

It is our pleasure to serve you, and we are pleased that the quality of our work continuously meets your satisfaction. Offering thorough and reliable service is so important to us, and we will certainly provide you and your vehicle with nothing less in the years to come!

March 31, 2021

Awesome courteous friendly and clarifies so that I totally understood. I travel to get to this dealership passing the one in Tampa. They are very patient folks and makes me feel important everyone More

by sdans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott
Apr 05, 2021 -

Crown Acura responded

Congratulations on your new Acura MDX! We are so appreciative of your business, and we are thrilled that our team could provide you with the remarkable buying experience that you so much deserve. We couldn't be more pleased to hear of your satisfaction, and we wish you the safest of travels- on behalf of Gary, Bart, and the entire team!

March 30, 2021

Gillian Barnes was very helpful and made the car buying experience easy. She answered all my questions and was very professional. I would recommend Gillian Barnes to anyone looking to buy from Crown Acur More

by Brook69
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Crown Acura responded

Brook, Congratulations on your new vehicle! We are thrilled that Gillian could be of assistance to you and make your buying experience as seamless as possible. We thank you for taking the time to share this kind review and recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

March 30, 2021

Chris is a real gem. He has such a great, warm personality, definitely not a typical sales person. He made the whole experience very easy. More

by Deecoder
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Dept. Keith (really a terrific guy)
Mar 30, 2021 -

Crown Acura responded

Thank you for leaving Chris this 5-star review! We are pleased that he could be of remarkable assistance to you throughout your visit! He will be delighted to know how greatly you valued his efforts. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

March 29, 2021

I had my car recently serviced at Crown Acura. Had a great experience with Bart Bartley in their Service Department. He explained the work that was needed for my car as well as things I need to keep an More

by BillM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Crown Acura responded

Bill, Thank you so much for your positive feedback! It is our pleasure to serve you, and we are pleased to hear that Bart took great care of you and your automotive needs throughout your recent visit. He will be proud to have earned your kind recommendation, and we wish you the safest of travels until we meet again!

March 29, 2021

I really appreciate the service that we have received. The availability of having a loaner car when needed is something we really appreciate. We live about 35 miles from the dealership and it would be ve More

by Luis B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 30, 2021 -

Crown Acura responded

Luis, Thank you for sharing this positive review! It is always our goal to ensure that our guests' experiences are as seamless as possible, and we are pleased that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future.

March 28, 2021

Mr. Gary is a knowledgeable and friendly salesmen. He was thorough throughout my entire car purchase and patiently explained everything to me step by step. I had absolutely no hiccups! I could not have More

by vbdoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Mar 30, 2021 -

Crown Acura responded

Thank you for leaving Gary this wonderful review. We are pleased that he could be of assistance to you and ensure that your buying experience was smooth and successful! We wish you the warmest congratulations on the vehicle of your dreams. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 27, 2021

Noah was fantastic. I'm an out of town customer and he kept the lines of communication open throughout the process. Very very easy to get in contact with and responded to msgs very quickly. Anyone looking More

by Rtflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Craggan
Mar 28, 2021 -

Crown Acura responded

Thank you for sharing your fantastic review and for recommending Noah and our dealership. Please feel free to contact Noah on any questions.

March 27, 2021

Amazing Service experience Bart Bartley is always professional, friendly. He makes sure he explains everything and keeps me updated and makes the whole process easy. I would not go anywhere else! More

by Emnick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Crown Acura responded

Thank you so much for sharing your experience with us. We believe in attentive and professional customer service and were glad that Bart made the whole service process easy.

March 27, 2021

The service adviser, Bart Bartley is always proactive on my car’s service needs. This is my third Acura. The quality of the car and professionalism of the service advisors keep me as a satisfied Acura owner More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Crown Acura responded

Hi Mike, It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Bart will be thrilled to hear of your kind words. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

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