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Crown Acura

Clearwater, FL

4.9
3,417 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,417 reviews

April 11, 2021

Having my car serviced at Crown Acura with assistance from Bart Bartley is a pleasant experience. Bart explains everything and doesn't try to pressure me. The work is always done quickly and accurately, More

by jd111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Crown Acura responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how Bart and the team may serve you again!

April 11, 2021

Julian and the whole Crown service team due a great job. Always friendly and professional. Julian always goes over everything being done and recaps after. Keeps me up to date on maintenance that is due. More

by jdscarcel44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Apr 24, 2021 -

Crown Acura responded

Thank you for leaving Julian this the team this positive review! We are overjoyed that we could be of assistance to you and get your automotive needs seamlessly resolved. We wish you the safest of travels and look forward to working with you again the next time your vehicle is ready for service!

April 10, 2021

Jillian gave us the "white glove treatment" and made us feel like we became part of the Acura family. She was very attentive, made the process easy and wasn't a pushy sales person. I would recommend buying More

by Frances.ciccotelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Crown Acura responded

Frances, Thank you for leaving Gillian this excellent review! We are overjoyed that she could be of assistance to you and provide you with the top-quality assistance that you so much deserve! She will be honored to know how greatly you valued her efforts, and we congratulate you on your new vehicle- on behalf of the entire team!

April 10, 2021

John Shaw, was my service advisor today and in the past for my 2016 ILX, he has provided nothing less than top notch service while showing a true passion to assist with the best service options for my vehi More

by Sue D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Crown Acura responded

Sue, Thank you for leaving John this wonderful review! Offering top-quality service is so important to us, and we are overjoyed that our efforts met your satisfaction! It is our pleasure to assist you in any way possible, and we wish you the safest of travels until we meet again!

April 09, 2021

Chris Duncanson and his team at Crown Acura provided my husband and me the most professional car shopping experience we encountered during our recent car purchase. Chris is exceptional in his customer serv More

by Susanhayes365
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2021 -

Crown Acura responded

Susan, Congratulations on your new vehicle! We are overjoyed that Chris and the team could be of assistance to you and provide you with the top-quality experience that you so much deserve! He will be honored to have earned your kind review and recommendation. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

April 08, 2021

Our first time with Crown Acura since moving here from Nashville last summer. Julian Bitar was thorough and attentive to our car and concerns and stayed with it until all our issues were resolved. More

by absullivan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Apr 15, 2021 -

Crown Acura responded

Thank you for leaving Julian this 5-star review! We are delighted to know that he took great care of you and ensured that your concerns were thoroughly resolved! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

April 06, 2021

Shoutout to Gary Scott, Sales & Leasing Consultant, for getting us into a new Acura MDX Technology Package. The car met all our needs. Gary was patient, thorough, and and followed through on the last 10% More

by Jonathan.Bloom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Apr 15, 2021 -

Crown Acura responded

Jonathan, Congratulations on your new vehicle! We are overjoyed that Gary could accommodate your needs and get you into the perfect car! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

April 05, 2021

When I drove into the dealership I noticed that everything was very clean, organized and had a great atmosphere. Chris Duncanson greeted me as I walked in the front door and right from the start h More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Crown Acura responded

Robert, Thank you for taking the time to share this wonderful review! We are overjoyed that we had the opportunity to do business with you, and that Chris could make your visit an all-around success. We congratulate you on your new vehicle- on behalf of the entire team. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

April 02, 2021

John Shaw has serviced my Acura's for over 15 years. John is always professional, and courteous. Crown Acura is a shining example of value and customer service. Thank you John for making each visit p More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Crown Acura responded

Keith, We are so appreciative of your continued business, and we are thrilled that John could consistently provide you with the top-quality service that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you and your vehicle with nothing less than the same 5-star service in the years to come!

April 01, 2021

Chris Duncanson = ⭐⭐⭐⭐⭐ Customer Service!! Polite, courteous, he is the consummate professional. This is my third Acura with Chris and my seventh with Crown Acura. Obviously I'm a very satisfied cus More

by Rman 67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Husarenko
Apr 05, 2021 -

Crown Acura responded

Thank you for leaving Chris this excellent review! We are so appreciative of your continued business, and we are thrilled that he could provide you with a remarkable experience once again! He will be honored to hear of your satisfaction, and we congratulate you on your newest vehicle- on behalf of him and the entire team. Wishing you the safest of travels until we meet again!

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