Crown Acura

I can’t say enough good things about Crown Acura. It is the best dealership I have ever dealt with. Service department is great with any questions or concerns that I have about my car. John Shaw is the be the best dealership I have ever dealt with. Service department is great with any questions or concerns that I have about my car. John Shaw is the best. Always helpful More

From the moment we walked in and were greeted by Richard Morris, we became comfortable and at ease with the stressful situation of purchasing a new Acura MDX. We had previously purchased a new Acura MDX in Morris, we became comfortable and at ease with the stressful situation of purchasing a new Acura MDX. We had previously purchased a new Acura MDX in 2010 and Sophie Morris, currently General Sales Manager, was our sales consultant at that time. With that introduction we connected with Richard right away. We had done research and provided Richard a listing of our conditions and expectations. After reviewing, Sophie and Richard steered us to the vehicle we ultimately chose and never tried to steer us in a different direction while all the while presenting comparisons on vehicles and sales cost and financing alternatives. They did not over promise but they did over deliver in terms of professionalism and efficiency in that we believe it was the shortest duration of a car-buying transaction we have ever experienced. Both Richard and Sophie continued their professionalism days after the purchase with accessories (additions) and re-explanation of some of the technical features of the new vehicle. For those who in the future will be pursuing a new car purchase, not seeking out Crown Acura and requesting Richard Morris would be a lost opportunity. More

Helpful and courteous made sure my family and I was ok and keep abreast of the status of my car ad then explained all they did and keep abreast of the status of my car ad then explained all they did More

Ashlee Proefke was very helpful with all my questions about the Acura MDX. She also contacted my very quickly regarding a specific vehicle that I was interested in. The next time I call Sales, I will sur about the Acura MDX. She also contacted my very quickly regarding a specific vehicle that I was interested in. The next time I call Sales, I will surely ask for Ashlee. More

Ashlee Proefke, sales consultant, made the process of purchasing an Acura RDX very smooth. From the first phone call, to the quick in person process at the dealership, she was nice, professional, and in purchasing an Acura RDX very smooth. From the first phone call, to the quick in person process at the dealership, she was nice, professional, and informative. I highly recommend Crown Acura and Ashlee for your next car purchase. More

Julian Bitar was very professional and was very informative as well as knowledgeable. Offered me best options to fix my car and made it happen informative as well as knowledgeable. Offered me best options to fix my car and made it happen More

Julian Bitar was of great help. Set up a loaner for the day and had my service completed hours before I anticipated. Ask for Julian, you won't be disappointed! day and had my service completed hours before I anticipated. Ask for Julian, you won't be disappointed! More

From the minute you pull into the service area, you are greeted by friendly, efficient staff who get you checked in, take the Vin # and mileage from your car, ask logical questions and point you toward the greeted by friendly, efficient staff who get you checked in, take the Vin # and mileage from your car, ask logical questions and point you toward the waiting lounge to wait on your Service Representative. There is coffee, various sweet and salty snacks and a television to make your wait pleasurable. My Service Rep., Bart Bartley, is thorough, responsive, knows his job well, communicates with the customer and takes away any anxiety you might have. I always look forward to seeing Bart and always leave Crown Acura, knowing that I was important to him and the dealership. More

Our service representative, Bart Bartley, is very knowledgeable, efficient and professional regarding our scheduled service and answered all our questions. We are very pleased with the work performed knowledgeable, efficient and professional regarding our scheduled service and answered all our questions. We are very pleased with the work performed on our vehicle. We were also very pleased to receive our car back an hour before the estimated time. More

Wow, what a valuable employee Julian is. I am visiting Clearwater from my home in Minnesota. Yesterday, my Acura MDX started flashing all of its warning lights unexpectedly. I called Crown Acura and was Clearwater from my home in Minnesota. Yesterday, my Acura MDX started flashing all of its warning lights unexpectedly. I called Crown Acura and was patched through to Julian, who answered by saying, “Hello, this is Julian Bitar. How may I make your day better?” He talked me through the possibilities and made an appointment for me at noon that day. I took the car in and waited just a short time while the mechanics diagnosed the problem, reset the computer and had me on my way within one hour. Julian kept me informed throughout the process. It’s nice to encounter someone who really cares when you need them most. Thank you. More