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Crown Acura

Clearwater, FL

4.9
3,417 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,417 reviews

June 09, 2021

My customer service experience with Kyle Vonnes at Crown Acura was nothing less than outstanding. I appreciated the fact that he went the extra step to address all my questions via email. I relocated to C More

by Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from Finance Department was outstanding!, Kyle Vonnes
Jun 15, 2021 -

Crown Acura responded

Teresa, Thank you so much for your wonderful review! We are delighted to know that Kyle took great care of you and made your overall experience both smooth and successful! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of Kyle and the entire team!

June 08, 2021

Gary is a wonderful human being! Very professional, very prudent, very discreet. We had a few hiccups and we worked around them, Mr Scott very helpful and followed up with us . I hav More

by Ulises R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also Thank you Todd, Gary Scott, Todd Kummelman
Jun 15, 2021 -

Crown Acura responded

Ulises, Thank you for leaving Gary this excellent review! He will be delighted to hear of your very kind words and to know how greatly you valued his assistance. We thank you for your patience throughout the process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 07, 2021

I would highly recommend this Acura Dealership! They were prompt, professional, and listened to my needs. I really appreciated the way my car looked after the service. Bart Bartley, my service repre More

by jay123jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Thank you so much for your wonderful review and recommendation! It is our pleasure to serve you, and we are overjoyed that we could get your recent concerns efficiently resolved. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same 5-star service in your visits to come!

June 06, 2021

Was super helpful and kind!! Helped me find the perfect car! :) If you’re looking for a person to sell you a car.. Ask Gary!! More

by alexandriaaa.moore
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Jun 15, 2021 -

Crown Acura responded

Alexandria, Thank you for leaving Gary this positive review and recommendation! We are thrilled that he could make things happen for you and ultimately get you into the perfect ride! We can't wait for you to enjoy your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

June 05, 2021

Dustin Mullen took the time and the effort to insure that I was informed of the vehicle’s attributes. Dustin came in, on his day off, to be sure that the MDX was delivered in a proper manner. I also was tre More

by Fishnprof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Mullen
Jun 15, 2021 -

Crown Acura responded

Thank you for leaving Dustin this positive review! It is our pleasure to serve you, and we are happy to hear that he took exceptional care of you throughout your experience. We congratulate you on your new vehicle- on behalf of the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

June 05, 2021

John Shaw is a “Class Act” in the service department. He is professional, courteous and always friendly. He saved me a lot of money on my last visit, and he treats you like you are his number one customer. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Linda, Thank you for taking the time to leave John this excellent review! Offering top-notch service and deals is always our goal, and we are thrilled that his efforts met your satisfaction. He will be honored to hear of your very kind words. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

June 02, 2021

Julian is the man !he always gets us taken care quickly and i never have any complaints! Crown Acura has the best service team in the Tampa bay area! More

by universoulreaper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jun 04, 2021 -

Crown Acura responded

Thank you for leaving Julian this 5-star review! We are pleased that he could consistently get you and your automotive needs efficiently taken care of! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future!

June 01, 2021

I always have a great experience working with John Shaw in service. He's always very friendly and professional. I also had a great experience working with Jay in finance. Also very friendly and profes More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Crown Acura responded

Tammy, Thank you so much for your positive review! We are pleased that John could consistently get you and your automotive needs taken care of! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how John and the team may serve you again!

May 31, 2021

Quick. Thorough. Professional. Excellent experience. I hate buying cars and Chris made it enjoyable. He promised we would be done in an hour and he was true to his word. More

by stacigcross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Crown Acura responded

Staci, Congratulations on your new Acura MDX! We are so appreciative of your repeat business, and we are thrilled that Chris could make your overall experience so smooth and efficient! He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

May 30, 2021

Gillian was very helpful and comfortable communicating over email. Not sure why this review requires a minimum of 25 words but these words put it over. More

by twoodfla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Crown Acura responded

Thank you for leaving Gillian this 5-star review! We are so glad that she could be of assistance to you! Please drive safely, and do not hesitate to give us a call if there is ever anything more that she or the team may help you with!

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