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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

December 13, 2024

Thank you John for always taking care of us. We appreciate all you do! Jen More

by Jellybean1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Crown Acura responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Happy Holiday's!

November 22, 2024

Had a great experience in the purchase of my new Acura. Very knowledgeable and the follow through was good. More

by rjones52000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Crown Acura responded

Providing immaculate service is so important to us here at Crown Acura and we are glad that Mike's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable and made your experience great. Congratulations on your new Acura- behalf of the entire team!

November 21, 2024

I think this may be our 5th Acura that we have leased from Richard and the crown Acura dealership. We love Richard, honest, funny easy to get along with. No xx !! And that's why we keep coming back.plus More

by Debbie Silvia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Nov 21, 2024 -

Crown Acura responded

Debbie, We appreciate you for leaving Richard and Tim this stellar review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were honest, funny, easy to get along with and great. We sincerely congratulate you on your new 2025 Acura MDX- behalf of the entire Crown Acura team!

November 20, 2024

Another amazing and painless experience again! Jay works magic that rivals Penn and Teller. Thanks Jay!!!! More

by inspector.schleich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Knopke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Crown Acura responded

Thank you for leaving Jay this incredible review! We are happy to know that he made your experience amazing and painless again. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire Crown Acura team!

November 17, 2024

As a single woman I was anxious about purchasing my first car. I was very comfortable meeting with Gillian. She is honest, patient, and very helpful is all aspects of purchasing a car. I would always recom More

by Barbara Pianin
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Crown Acura responded

Barbara, We are grateful for you leaving Gillian this wonderful review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Gillian could provide you with 5-star service. We are pleased to know that she was honest, patient and very helpful. We warmly congratulate you on your new vehicle- behalf of the entire Crown Acura team!

November 16, 2024

Walked in without an appointment and John Shaw hooked me up. Changed my wipers with kind courtesy and professional attitude as always. Keep smiling John. Thank you for all that you do for us. More

by jpry09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Crown Acura responded

Providing immaculate service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was kind, courteous and had a professional attitude as always. We wish you safe travels until we meet again!

November 15, 2024

Dealership owner made promises that fell short. Disappointing 1st time car buying experience for my daughter. Financing took way too long (4+ hours) and $1000 dealer fee tacked on to the final bill More

by Disappointed Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sophie Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mettert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke is a nice kid, but at 23 no experience or help through the process.
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Nov 29, 2024 -

Crown Acura responded

Thank you for your feedback, I’d like to clarify that the vehicle pricing was carefully reviewed with you before you and your daughter visited our dealership. You were provided with the full "out-the-door" price prior to scheduling the test drive. At Crown, we prioritize transparency and strive to ensure our pricing is clear from the start. If you have any further questions or concerns, please feel free to reach out. Sincerely, Sophie Morris General Manager

November 08, 2024

John Shaw is a professional and committed to his work. Excellent customer service. Great job! More

by Nevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Crown Acura responded

Nevin, We appreciate you for leaving John this spectacular review! We are delighted to know that he was professional, committed to his work and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 04, 2024

Bart again was amazing! I had some rim work done due to an off-roading experience. I was skeptical on getting the rim “patched” as I feared it wouldn’t look very good. Wit More

by Cameron Vickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Crown Acura responded

Cameron, Thank you for leaving Bart this positive review! We are happy to know that he was amazing and you trust him and his judgement. We appreciate your continued business with us and look forward to serving you again in the future when the time comes.

October 28, 2024

Hands down the best car-buying experience I've ever had. Chris Duncanson was thorough, professional, and ensured all of our needs were met. I won't go anywhere else. More

by Kevin K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Crown Acura responded

Kevin, We are grateful for you leaving Chris this wonderful review! We are pleased to know that he was thorough, professional and ensured all of your needs were met. We look forward to working with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Crown Acura team!

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