Crossroads Ford Lincoln of Lumberton

this was one of the best experiences that I have had with purchasing a vehicle. the staff was knowledgeable and very nice. they made the purchasing process easy. we contacted before going and they had the ve purchasing a vehicle. the staff was knowledgeable and very nice. they made the purchasing process easy. we contacted before going and they had the vehicle ready for me when I arrived. thank you More

Great customer service! From quick response from internet department to test driving and purchasing at the dealership we would definitely recommend this dealership to anyone! department to test driving and purchasing at the dealership we would definitely recommend this dealership to anyone! More

Very friendly and professional. Helped me decide the vehicle right for me. Answered all my questions. No pressure. Great to work with. Highly recommend. Excellent vehicle right for me. Answered all my questions. No pressure. Great to work with. Highly recommend. Excellent More

Nice dealers clean cars and great customer service, told Mr Wilkins what we were looking for and what we needed the payments and he made it happen Mr Wilkins what we were looking for and what we needed the payments and he made it happen More

It's was as it has been for me in the past no problems and excellent sales person took time and all nessary means to keep you compfortable . and excellent sales person took time and all nessary means to keep you compfortable . More

Very helpful and very understanding. Knew all about the vehicle went beyond and above his duties. Would recommend Gerald Wilkins to other people to buy a vehicle. vehicle went beyond and above his duties. Would recommend Gerald Wilkins to other people to buy a vehicle. More

This dealership was very friendly and helpful , we recommend to shop here . They have a wide variety of inventory , my Wife is satisfied so I'm satisfied 😁😁😁 recommend to shop here . They have a wide variety of inventory , my Wife is satisfied so I'm satisfied 😁😁😁 More

Great place to do car business. Have lots of new and used cars and trucks to choose from. If you are in the market for a new vehicle Crossroads Ford of Lumberton is the place to go and ask for Gerald. cars and trucks to choose from. If you are in the market for a new vehicle Crossroads Ford of Lumberton is the place to go and ask for Gerald. More

We had the smoothest car buying experience, thanks to Gerald Wilkins and the finance team! Told what we wanted and they helped us get it! Gerald Wilkins and the finance team! Told what we wanted and they helped us get it! More

crossroads ford of Lumberton SUCKS What can I say about crossroads ford in Lumberton NC? If you notice I used lower case for this business, because that's how I think of them. I have ne What can I say about crossroads ford in Lumberton NC? If you notice I used lower case for this business, because that's how I think of them. I have never had such a traumatic experience with a car dealership as I have had with one. When you go to a dealership and pay over $30,000 for an automobile you expect, no you must get good service and caring staff. Well not at crossroads ford of Lumberton. I have been having an issue with my 2017 explorer since December of 2018. My car has been at the dealership five times for the same issue, but because the problem doesn't register a code on the computer they continue to tell me there is nothing wrong with my car. Well DAMMIT I drive it every day and there is something WRONG with my car I don't care what your computer shows. Maybe there's something wrong with your computer!!!! I paid them over $800 and they didn't get it right, and as far as their service manager, well that's another story. Not a friendly person. All I want is my car fixed, which I'm entitled to. After I paid them the $800 dollars it ran good for a few weeks, then it started doing the exact same thing I paid them to fix. Can someone tell me what should I do? More